Library Associate in Alabaster, Alabama at City of Alabaster

Albert L. Scott Library

Hourly Rate: $16.81 - $23.26 per hour

The City of Alabaster is seeking a customer-focused and dependable individual to join the Albert L. Scott Library team as a Library Associate (Circulation Clerk). This position plays an important role in supporting daily library operations while providing exceptional service to the community in one of the fastest-growing cities in Shelby County.

If you enjoy helping others, working in a collaborative environment, and supporting literacy and lifelong learning, we encourage you to apply.

This position assists library patrons with circulation services, membership applications, general library support, and customer service functions. The ideal candidate will be organized, adaptable, and committed to creating a welcoming library experience for all visitors.

Responsibilities include, but are not limited to:

• Perform circulation desk operations including checking library materials in and out using an automated circulation system

• Inspect returned materials and assess fines for overdue, lost, or damaged items

• Assist patrons with membership applications and maintain accurate patron records

• Answer routine questions regarding library services, resources, and facilities

• Assist patrons with public computers, online catalog searches, self-checkout, and print/time management systems

• Answer telephone calls and provide clerical support as assigned

• Respond to patron concerns in a professional and courteous manner

• Assist with shelving, sorting, inventory, and locating library materials

• Produce and monitor handouts, flyers, displays, newsletters, and signage

• Help prepare for library events and programs, including setup and decorations

• Maintain supply inventory and daily statistical reports

• Retrieve materials from book and DVD drops

• Count and record daily revenue at closing

• Assist with displays, circulation incentive programs, bulletin boards, and temporary signage

• Support other library projects and departments as needed

Regular and predictable attendance is an essential function of this position.

Successful candidates should demonstrate:

• Strong customer service and communication skills

• Basic computer proficiency

• Ability to maintain composure and professionalism in stressful situations

• Ability to calculate fines, handle cash, and make change accurately

• Ability to organize and shelve materials correctly

• Ability to maintain records and prepare reports

• Ability to establish positive working relationships with coworkers and the public

• Ability to maneuver a loaded book truck weighing up to 100 pounds

• Flexibility to work evenings, weekends, and variable schedules

Knowledge of library classification systems and library operations is preferred.

• High School Diploma or GED required

• Some college coursework preferred

• Library experience and/or customer service experience preferred

This position requires frequent:

• Standing

• Talking and hearing

• Use of hands and fingers

Occasional:

• Walking

• Reaching

• Climbing or balancing

• Stooping, kneeling, crouching, and crawling

• Up to 25 pounds frequently

• Up to 50 pounds occasionally

• Ability to read information in both print and electronic formats

The Albert L. Scott Library is dedicated to serving the Alabaster community through education, engagement, and exceptional public service. Become part of a team that helps make a lasting impact every day.

Apply today to help support literacy, learning, and community connection in Alabaster!