Technical Writer I at Wildfire Defense Systems, Inc. – Bozeman, Montana

About Wildfire Defense Systems, Inc.

Wildfire Defense Systems, Inc. (“WDS”) is a Qualified Insurance Resource (QIR) operating the largest private sector wildfire service in the nation, encompassing a 22-state service area and specializing in wildfire education, loss prevention, and wildfire response services. Qualified Insurance Resources are defined as NWCG qualified or equivalent, wildland engines, tenders, hand crews, fire/liaison officers, and personnel working for or contracted by an insurance company with a mission to mitigate impacts on insured structures threatened by wildfire. WDS holds contracts with insurance companies to provide wildfire loss prevention services. WDS fields experienced, highly trained, safety-focused wildfire officers and fire personnel that hold a wide range of Federal Wildfire Incident Command position classifications necessary to meet or exceed all federal wildfire operation standards and codes including all requirements of the National Wildfire Coordinating Group (“NWCG”) or equivalent. WDS is capable of providing more than 180 wildland engines and hundreds of fire personnel and support personnel. WDS has served large and small insurance clients since 2008.

Purpose and Scope of Position

The Technical Writer I works within the WDS Professional Services Division/Client Communications Department to gather and analyze data and intelligence, document and generate initial drafts of client deliverables, and report WDS Service success for client program value reporting. This position will appeal to a writer and a problem solver who is willing to focus on a task thoroughly to ensure accuracy but is also flexible to prioritize company goals, as wildfire demands often require an abrupt change in tasks. This job balances project-based work, recurring deliverable production, and client facing operational reporting during fire season.

Organizational Relationship

• This position supports the workload of the Reporting Team Lead and Technical Writers/Editors
• This position collaborates with fellow team members in Client Communications, as well as team members from Data Science and Program & Client Management Departments
• This position does not supervise others

Duties and Responsibilities

Data Analysis and Writing [75%-100%]

• Analyze data to produce internal reports, initial drafts of client-facing reports, and various miscellaneous project requests
• Collect and analyze property data for use in response plan reporting
• Collect and analyze field data to produce well-written Save Case Studies.
• Analyze risks present on properties using photos, fire expertise, and other tools to assist in client reporting
• Collect and report client metrics for WDS client Annual Reports
• Collaborate with Fire Watch Officers to generate Predictive Services Mapping for client reporting
• Analyze quarterly PIF changes by client by state for reporting

Potential Collaboration Opportunities [0-25%]

• Assist with wildfire monitoring and reporting during times of peak fire activity, as capacity allows
• Respond to reporting requests from PCM Department as well as Leadership
• Take on project management assignments for program efficiencies

Job Requirements

• Required Qualifications
• Completion of an undergraduate program or equivalent experience (B.A. or B.S.)
• Proven software competency, i.e. MS Office Suite, Google Earth, Adobe
• Report writing experience, educationally or professionally
• Demonstrate ability to consistently produce quality reporting deliverables error free
• Portray a positive, constructive, and supportive attitude

Preferred Qualifications

• Advanced skill with Excel and other modern data tools, such as Power BI, ArcGis
• Experience creating PowerPoint presentations
• Skilled in In Design

Knowledge, Skills and Abilities

• Analytical Skills
• • The ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process. The level of logical reasoning necessary to connect required actions to desired outcomes. Demonstrated skill in generating alternative solutions to problems.
• Attention to Detail
• • The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules in written products.
• Communication
• • The ability to effectively converse and listen to others concerning company matters. The use of proper written and grammatical skills, and the meaningful application of computer technology (e-mail, Internet, etc.).
• Adaptability
• • The degree to which one demonstrates openness to change and new ideas. Ability to adjust to changing work requirements and respond to new situations.
• Time Management
• • The ability to work independently with minimal supervision and use time and resources well, with good judgment to responsibly prioritize time between projects.

Physical Requirements

• Must be able to sit or stand at a desk and work on a computer for prolonged periods of time.
• Must be able to work in a general office environment, with typical noise and lighting conditions.
• Must be able to lift 15 lbs.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts WDS rights to assign or reassign duties and responsibilities to this job at any time.

Wildfire Defense Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The pay range for this role is:
50,000 - 60,000 USD per year(WDS Bozeman Headquarters)