Catering Coordinator at Boston Harbor Hotel – Boston, Massachusetts

Opportunity: Catering Coordinator

Perform administrative functions in support of the catering sales team in an effort to provide timely and accurate service to internal departments and external customers

Potential Career Path

Catering Sales Manager – Sales Manager -Director of Catering – Hotel Operations

Essential Job Functions

• Promptly answer telephone calls and communicate relevant account information accurately to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing retaining necessary copies of contracts and correspondence in accordance with established standards.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Act as a liaison between Sales Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s and changes.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous hotel or catering experience preferred, but not required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The Boston Harbor Hotel is a distinguished Forbes Five-Star and AAA Five-Diamond urban resort located right on the historic Rowes Wharf.

The property offers guests a beautiful blend of classic New England style and modern luxury under its signature grand archway. It provides five-star accommodations, many with sweeping views of the city skyline or the breathtaking harbor, and features a 34-slip marina, making it uniquely accessible by both land and sea, including a convenient water taxi from Logan Airport.