Roof Top Server at Autograph- Huntsville Downtown. – TRILOGY HOTEL-Huntsville, Alabama
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About This Position
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we are not about numbers — we are about people. Our culture is built on delivering memorable experiences for our Team Members and guests alike. We are seeking individuals who work well together, communicate effectively, and demonstrate a passion for hospitality. If this aligns with your goals, we invite you to join our team.
Ascent Hospitality is currently seeking qualified candidates for the position of Rooftop Server.
The Rooftop Server is responsible for providing exceptional food and beverage service to guests in the rooftop dining and lounge areas. This role ensures guests receive prompt, courteous, and professional service while maintaining company and brand standards and creating a positive guest experience.
- Competitive compensation
- Medical, Dental, Vision, Life Insurance, and supplemental benefits
- 401(k) with employer match
- Paid Time Off (PTO)
- Uniforms provided (where applicable)
- Team Member Hotel Discount Program
ESSENTIAL FUNCTIONS:
- Greet all guests with professionalism, eye contact, and a warm welcome
- Provide attentive and personalized food and beverage service in the rooftop service area
- Maintain a proactive guest service approach at all times
- Maintain full knowledge of all menu items, specials, and beverage offerings
- Accurately enter orders into the Point-of-Sale (POS) system
- Serve food and beverages according to company and brand standards
- Monitor guest satisfaction and respond promptly to guest needs
- Assist with set-up, cleanliness, and organization of the rooftop service area
- Maintain cleanliness and proper sanitation of assigned service stations
- Restock supplies and maintain operational readiness
- Communicate effectively with management and team members
- Follow all company policies, procedures, and brand service standards
- Perform other duties as assigned by management
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to communicate effectively in English
- Strong guest service and interpersonal skills
- Professional appearance and adherence to company grooming standards
- Ability to work independently and as part of a team
- Ability to handle multiple tasks in a fast-paced environment
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Ability to remain calm and professional under pressure
- Ability to stand and walk for extended periods
- Ability to carry trays and lift up to 25 pounds without assistance
- Ability to bend, reach, stoop, and perform repetitive motions
- Ability to work in indoor and outdoor rooftop environments and varying weather conditions
- High School Diploma or equivalent preferred
- Prior restaurant, hotel, or food and beverage experience preferred
- Excellent customer service skills required
- Must obtain required alcohol service certification (if applicable) within 30 days of hire
- Strong communication and teamwork skills
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Job Location
Job Location
This job is located in the TRILOGY HOTEL-Huntsville, Alabama, 35801, United States region.