Case Manager (40hrs) at Gosnold – Plymouth, Massachusetts

The BH-JI/CSP Case Manager must have basic knowledge of mental health and addiction recovery processes, services, and resources. Basic knowledge of the criminal justice/probation/parole system is beneficial. This role requires knowledge of and experience with community resources and referral systems and/or the ability to work in collaboration with community-based providers and agencies with exceptional customer service. The case manager must be able to multi-task, manage caseload of approximately 17-20 patients, and track multiple required tasks using CRM software system.

• Conduct patient interviews, complete basic assessments, and engage patients into treatment and continuing care planning. Some interviews and assessments will take place in Houses of Correction.
• Conduct case management service plans.
• Some psychoeducation groups may be conducted within Barnstable County House of Correction or the Duke’s County House of Correction.
• Prepare care plans in collaboration with patients and their identified supports.
• Establish connections and utilize community resources to help patients develop effective recovery support systems.
• Familiarity with regulatory requirements and utilization practices with ability to develop and manage systems to comply with industry standards.
• If indicated and directed, accompany (including transporting) patients to community resources and other services as dictated by their service plans.
• Work with patients to develop transportation and other resources to facilitate self-management of care and services.
• Participate in staff supervision and in-service training programs.
• Participate in team meetings to review patient progress.
• Communicate regularly with referral sources, advocacy groups, community resources, Sherriff’s Departments, Probation, Parole, and Houses of Correction.
• Maintain patient records in compliance with existing Gosnold standards.
• Must be able to work well on a multidisciplinary team.
• Able to fulfill outreach functions with own transportation.
• Perform all other duties as assigned.