Enterprise and Infrastructure Manager at Cincinnati State Technical & Community College – Cincinnati, Ohio
Cincinnati State Technical & Community College
Cincinnati, Ohio, 45275, United States
Posted on Sep 10, 2025
About This Position
CINCINNATI STATE TECHNICAL AND COMMUNITY COLLEGE
Enterprise and Infrastructure Manager
Job Purpose
The Enterprise and Infrastructure Manager provides the hands-on enterprise and infrastructure management for learning resources and business functions. Our students expect to be able to work, learn, and study whenever and wherever they want to. Work and learning are often two sides of the same coin, and people want easy and timely access not only to the information on the network, but also to tools, resources, and up-to-the moment analysis and commentary. These needs, as well as the increasingly essential access to social media and networks, have risen to the level of expectations. The opportunities for informal learning in the modern world are abundant and diverse, and greatly expand on earlier notions like “just-in-time” or “found” learning. The Enterprise and Infrastructure Manager will provide the “highway” and access to systems to support this new model of instructional delivery and operations.
Specific Responsibilities
- Hands-on management of the day-to-day operations and maintenance of the College’s network and technology infrastructure.
- Plans and directs acquisition, training, and development of the network support staff, and supervises activities in the performance of network support and troubleshooting functions, including resource planning and scheduling. Collaborating with network administrators, analysts, telecom specialists, and technicians and ITS team managers on the implementation, testing, deployment, and integration of network systems.
- Provides reports to the Chief Information Officer regarding network system performance, utilization, and compliance. Participates in decisions concerning hardware and software acquisitions, including the analysis and evaluation of and preparation of technical specifications. Develops, implements, and enforces procedural standards for performing systems development tasks. Participates in a leadership role in the preparation of Request for Proposal (RFP) to meet client department requirements, and in the notification of appropriate hardware/software firms for response, in accordance with legal and district procedures. Interacts with appropriate personnel of IT, client department, and senior management team to evaluate RFP responses to client department hardware/software requirements, and participates in a leadership role in the preparation of recommendations for selection of the supplier firm. Serves as the around-the-clock contact for all related support issues, providing advanced network support.
- Managing and mentoring a staff of network professionals. Evaluates performance of the staff, and reports on personnel activities to management.
- Develop and manage network budgets. Reviews and approves all proposed systems solutions, including staff, resource, cost and time requirements.
- Maintains competency and enhances professional growth and development through continuing education and conferences.
- Performs other tasks as assigned or as needed.
Relationships And Contacts
Internal
Frequent contact with administrators, faculty, staff, and student workers.
External
Frequent contact with vendors, other educational institutions, and professional organizations.
Specifications
Education
Bachelor’s Degree from an accredited college or university in Science, Math, Business Administration, Education, or at least 10 years' experience in a related field.
Experience
At least 8 years' experience in an IT operational unit combined with 2 years of management experience.
Desirable Characteristics
- Professionalism – Inspires confidence and respect. Customer focused.
- Leadership – Displays a strong ability to build credibility. Promotes harmony and teamwork.
- Analytical – Thoroughly analyzes conditions and reached independent decisions.
- Project Management – Makes effective use of available resources.
- Technical Skills – Demonstrates strong technical knowledge in the field.
- Innovation – Innovates and creates new and unique methods and solutions.
- Initiative – Excels in self-directing and takes leadership position in solving problems.
- Interpersonal – Develops positive working relationships.
- Communication – Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
Details
Reports To: Chief Information Officer
Position Level Manager
Position Level Manager
Salary: $100,000/yr.
Contract Affiliation: Non-Bargaining
Status: Full-time
Classification: Exempt
Benefits:
Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:
- Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
- Dental Insurance (employer covers 100% of the premium)
- Vision Insurance
- NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
- Flexible Spending Accounts and Health Savings Account (employer contributions)
- Short-Term Disability: Offering 60% of your salary
- Life Insurance and AD&D Insurance (employer paid)
- Supplemental Life Insurance, Critical Illness and Accident: Optional at employee expense
- Pet Insurance
- Employee Assistance Plan for employees, spouse and dependents
- Tuition Waiver for employees, spouse and dependents
- Tuition Reimbursement
- Free parking
- 11 annual paid holidays in addition to generous paid time off options including vacation, sick, personal leave, and winter season days.
- Employees at Cincinnati State qualifies for Public Service Loan Forgiveness
Retirement:
As a Cincinnati State employee, and an employee of an Ohio public institution, you will not contribute to the Federal Social Security system. Instead, our employees will contribute to a State Retirement Plan (SERS or STRS) or an Alternative Retirement Plan (ARP): 403B and/or Deferred Compensation Program 457 Plan.
EOE- Committed to Creating a Diverse and Inclusive Work Environment
Cincinnati State Technical and Community College, as well as its individual academic divisions, is committed to a policy of equal opportunity in all its activities and programs, including employment and promotion. It does not discriminate on the basis of race, color, national, or ethnic origin, citizenship status, religion, sex, sexual-orientation, age, physical disabilities, veteran or marital status.
Frequently asked questions about this position
Job Location
Cincinnati, Ohio, 45275, United States
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Job Location
This job is located in the Cincinnati, Ohio, 45275, United States region.