Human Resources Coordinator at LMLC OPERATIONS LLC – Bozeman, Montana

The purpose of the Human Resources Coordinator is to be the face of Human Resources and the first point of contact for Club employees, applicants and guests. The HR Coordinator provides assistance with the flow and processes of human resources activities on a daily basis, onboarding, administrative support, file maintenance, the employee housing program, and project work as assigned.

Major Responsibilities:

• Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the General Manager or Human Resources immediately.
• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Address issues raised by current employees and new-hires
• Organize & schedule orientations for new employees
• Files papers and documents into appropriate employee files.
• Prepares bus and property/parking access passes.
• Assist with the Ski Pass Program and LSA Program
• Assists or prepares correspondence; processes external and inter-office mail.

• Takes ownership of the employee communication system, Club-wide; keeps it current, relevant and timely at all times.
• Oversee Worker’s Compensation and Unemployment Claims
• Assist Vice President, Director, Managers, and Recruiters with various projects and tasks
• Collaborate with Human Resources team members across LMLC Operations LLC

Other Duties and Responsibilities:

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members, guests, and team members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of LMLC Operations LLC at all times.
• Coordinate seasonal activities such as employee appreciation parties, blood drives, Flu Shot Clinics (winter)
• Orders office supplies and maintains office cleanliness and organization.
• Maintains the driver’s license master list of drivers for all departments on an on-going basis; must be fully complete and ready for insurance purposes each July.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands. Holidays may be required due to business demands.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience/Education Required

Bachelor’s degree in human resources or related field, and/or equivalent experience.

Experience with Microsoft Office (Word, Excel and PowerPoint).

Experience with Outlook.

Experience/Education Preferred

Experience with Applicant Tracking Systems & Hiring Process

Certificates & Licenses

Valid Driver’s License

Computer Skills

Knowledge of Microsoft office products – Word, Excel, PowerPoint, Outlook

Language Ability

Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.

Math Ability

Able to perform basic math calculations.

Reasoning Ability

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to walk and work with hands and arms and lift up to 20 pounds. The employee is frequently required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: preparing and analyzing data and figures, viewing a computer terminal, extensive reading and determining the accuracy, neatness, attention to detail, and thoroughness of the work assigned. The employee is constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.

Receipt and Acknowledgment

I acknowledge and understand that:

• The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
• I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.

Benefits Offered

• Medical, dental, vision insurance offered
• Flexible Spending Account
• Health Savings Account with Employer Contribution
• Employee Life Insurance – paid by Employer
• Voluntary Life & AD&D Insurance options
• Long Term Disability – paid by Employer
• Short Term Disability – paid by Employer
• 401K Retirement Plan with Employer Match
• Identity Theft Insurance
• Critical Illness Insurance
• Accident Insurance
• Pet Insurance
• Parental Leave
• Employee Assistance Program
• Paid Time Off
• Free Ski Pass - subject to availability at time of hire

LMLC Operations, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.