Ocean Freight Operator at cargo-partner – Heathrow Villages, England

Ocean Freight Operator

cargo-partner isnt just another logistics provider. Were a global force, operating in more than 40 countries, powered by 160+ offices, and driven by 4,000 dedicated professionals. Since 2023, we've been part of one of the worlds largest logistics groups, giving us the strength, stability, and resources to scale fast, without losing the agility and hands on mindset that built our reputation.Joining the Nippon Express Group in January 2024 has further strengthened our market position and expanded our global capabilities. We operate with high standards, accountability, and a culture that empowers each individual to make an impact, not just keep the lights on. We are looking for an experienced Ocean Freight Operator to join our team and take responsibility of end to end Ocean Import and Export operations. You will ensure smooth shipment handling, accurate documentation, and timely customer updates, while building strong relationships across the logistics network.What youll do?

• Communicate proactively with clients to troubleshoot issues, think creatively, and provide effective solutions.
• Track and update shipment progress regularly, including ETD updates and system records.
• Build and maintain relationships with business partners, including agents, shipping lines, and customs authorities, to optimize operations and grow your professional network.
• Issue and monitor transportation documents and manage electronic data through internal visibility and collaboration platforms.
• Handle FCL & LCL Ocean Import and Export shipments end to end, coordinating with overseas offices to ensure timely submission of documentation, accurate costing, and prompt customer updates.
• Prepare and issue accurate final invoices to customers or destination offices, verify data against agreements and documentation, and submit cost invoices to accounts promptly to ensure correct billing, accurate accruals, and prevent overdue supplier accounts.

What Youll Need:

• Hands on experience in ocean freight or logistics, with a solid understanding of import and export procedures and shipping documentation.
• Proficiency in Microsoft Office and internal logistics systems.
• Ability to thrive in a fast paced environment, with strong communication, organizational, and time management skills.
• Proactive, solution oriented mindset and attention to detail.

For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wowReady to get things moving? Join our team!
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