Field Operations Manager (Remote from US) at Jobgether – United States

Field Operations Manager (Remote from US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Operations Manager in the United States.In this role, you will lead the operational backbone of in-person care delivery, ensuring that field-based services are executed consistently, efficiently, and at scale. You will design and refine the systems, workflows, and standards that enable care teams to deliver high-quality in-person encounters across multiple markets. Working closely with clinical, operations, and regional leaders, you will translate evolving care models and payer requirements into clear, actionable processes. This is a highly visible role with meaningful ownership and real-world impact on patient experience, team effectiveness, and overall care outcomes. You will operate in a fast-growing, mission-driven environment where data, collaboration, and continuous improvement guide decision-making. Your work will directly support care teams on the ground while shaping how in-person operations evolve nationally.Accountabilities:

• Own the design, execution, and continuous improvement of in-person and field-based care operations across markets
• Build scalable, repeatable workflows supporting field visits such as care package delivery, success visits, and care plan check-ins
• Translate health plan and payer requirements into clear, compliant, and easy-to-follow operational processes
• Establish and maintain standards and quality controls for visit booking, patient selection, documentation, and compliance
• Serve as the primary operational point of contact for field care delivery, providing structure and guidance to managers and leaders
• Develop and maintain SOPs, tools, and documentation that enable teams to plan and execute field visits independently
• Oversee scheduling, tracking, and documentation workflows, ensuring accuracy and timeliness
• Manage, coach, and develop a team of coordinators providing logistical and administrative support for in-person encounters
• Partner closely with clinical and operations leaders to align field visits with care plans, timelines, and documentation standards
• Own and monitor key field operations metrics, using data to identify gaps, recommend improvements, and drive performance
• Support new program launches and operational changes as in-person care models expand and evolve
• Act as an escalation point for systemic operational issues while reinforcing accountability and clear ownership

Requirements:

• 5+ years of experience in healthcare operations, field operations, or care delivery programs
• Demonstrated experience building, scaling, or optimizing in-person or field-based operational models
• Strong ability to translate payer or health plan requirements into structured, repeatable workflows
• Experience partnering cross-functionally with clinical teams, operations leaders, and other stakeholders
• Prior people management experience, including coaching and developing operational or coordination teams
• Strong operational judgment with the ability to identify systemic challenges and design sustainable solutions
• Comfort using data and performance metrics to assess effectiveness and drive continuous improvement
• Proven experience creating SOPs, tools, and documentation that enable teams to operate autonomously
• Familiarity with scheduling systems, workflow tracking tools, and project management platforms
• Clear, confident communicator able to set expectations, influence without authority, and navigate ambiguity in a fast-paced environment

Benefits:

• Competitive salary range of $95,000 to $115,000, depending on experience
• Equity compensation package
• Flexible vacation policy to support rest and recharge
• Comprehensive medical, dental, and vision coverage
• Employer contribution to Health Savings Accounts
• 401k plan
• Life insurance and AD&D coverage
• Fully remote work environment
• Monthly work-from-home expense stipend
• Company-provided equipment
• Strong opportunities for career growth and professional development

Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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