Harvest Market Bulk Foods Specialist at Niemann Foods – Ann Arbor, Michigan

SUMMARY

The Niemann Harvest Market Bulk Food Specialist is responsible for ensuring superior customer service in their store. They must drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management, merchandising practices, and all store policies and procedures while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensures absolute customer satisfaction
• Learns and uses the three E's: Engagement, Educate, Empowerment
Customer engagement: Suggestive selling, samplingEducate customer on bulk shoppingKnows seasonality, use, and taste of products offeredResponsible for all bulk products sold in store (such as grains, flours, dried fruits, candies, nuts, spices, etc.)Quality assurance checks of departmentProper handling and rotation of productPromotes and supports established programsDay-to-day operational procedures to ensure stock level, inventory, and cleanlinessPromotes salesWorks with other departments to set up pairings and tastingsWorks within company programs, policies and proceduresConnects and builds relationships with Producers and Makers. Follows the latest trends and sources out those products to make them available to our guests.Follow all Health Code guidelinesWorks within company programs, policies, and proceduresFollows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Ability to prioritize and multi task
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• Multi-skilled
• High energy level
• Adaptability

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

None required

LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

Food Handler's Certification as required by State Law (provided at store level)Forklift/Power Industrial Truck training (provided at store level)

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Pallet jack
• Ladder
• Stepladder
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

WalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersTaste or smellLift and/or move up to 50 pounds

Frequently (Between 1/3 to 2/3 of the time)

StandOverhead liftingBalanceLift and/or move up to 75 pounds

Occasionally (Less than 1/3 of the time)

SitClimbStoopKneelCrouchCrawlLift and/or move up to 100 pounds

Vision

CloseDistanceColorPeripheralDepth perceptionAbility to adjust focus

WORK ENVIRONMENT

Frequently

Work near moving mechanical parts

Occasionally

Toxic or caustic chemicals

Noise Level

Moderate

PAY RANGE (depends on industry experience)

$16 up to $18/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location