Customer Service Representative at Dealer eProcess – Lisle, Illinois

DEP is looking for a motivated, experienced, full-time, team-oriented Client Relationship Specialist with exceptional written and verbal communication skills and strong analytical abilities. Experience in the automotive industry is a plus!

Responsibilities:

• Maintaining and building client relationships
• Provide professional support to enhance the customers’ experience
• Train/Educate clients on Dealer eProcess products
• Staying on top of industry trends
• Conduct dealer training
• Work closely with various departments to ensure dealer satisfaction
• Remain in frequent contact with the clients in your responsibility to understand their needs

Required Skills:

• Excellent presentation, communication, and customer service skills
• Must be organized, detail-oriented, and punctual
• Ability to manage multiple accounts
• The ability to remain cool under pressure
• Proficiency with Microsoft Office Suite and Google Suite

Employee Benefits (after waiting period):

• Medical, Dental, Vision
• 401K with company match
• 10 Paid Holidays
• PTO and Vacation time off
• Paid Paternal Leave

DEP’S TOP 5:

• Great benefits
• Collaborative company culture
• Numerous areas for growth
• Engaging work environment
• In-person company/team events
  
  Please be advised that DEP will never request bank information for equipment. All communications will exclusively come through our recruiting platform and our HR team. We urge you to disregard any unsolicited requests outside of these official channels.