Maitre D at ZUZU NASHVILLE – NASHVILLE, Tennessee

ELIA Group is a multi-faceted, fully integrated real estate and hospitality company that acquires, develops, and manages commercial properties in landmark locations throughout the United States. In Real Estate & Development and Hospitality, we dont sit back and let things happen, we make things happen! Whether were crafting deals or cocktails, our unparalleled attention to detail leads to award-winning real estate development and hospitality projects.

We are seeking an enthusiastic, motivated and hardworking Matre D to join the Elia Group team. You will manage the front-of-house operations, including greeting and seating guests, overseeing reservations, and ensuring a smooth dining experience. They coordinate with staff to maintain high service standards and address any guest concerns promptly.

Acts as the first point of contact for guest reservations and special occasions and requests.

Manage the flow of the restaurant by strategically plotting reservations, and appropriately accommodate guests to ensure an iconic experience.

Requests feedback from guests to ensure satisfaction with food, drinks, and service, assess customer inquiries, make recommendations, always striving to provide an iconic guest experience.

Anticipates and accommodates all needs of the guests, welcoming, assisting with specific needs and seating them.

Actively takes and processes reservations, while acquiring data and knowledge of The Elia Group guest list, using a reservation system.

Manages team of host/hostesses, guiding and training them to create a remarkable dining environment.

Attends and participates in daily pre-service meetings to communicate reservations and guests for the shift.

At ELIA, we use our unique experience and contributions to deliver more than value we set new standards! We seek someone that is looking for more than a job we want to work with someone who is as passionate as us about what we do and how we go about doing it.

Your success with us requires these qualifications:

At least 21+ years of age.

5+ years of experience in the hospitality industry.

Sales, promotion and event experience preferred.

Must be self-motivated and guest focused.

Excellent organizational/time management skills.

Experience with touch screen POS and Reservation systems including backend reports.

Dental insurance

Health insurance

Vision insurance

Employee Discount

401(k) Plans

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.