What is the role of a Technical Account Manager at Jobgether?

The Technical Account Manager position at Jobgether is a Full-time or part-time position opportunity in the Sales field.

Where is this Technical Account Manager job located?

United States, Other / Non-US, United States

What type of employment is offered for this Technical Account Manager role?

Full-time or part-time position

What is the expected salary for this Technical Account Manager job?

Compensation will be discussed during the hiring process.

How can I apply for the Technical Account Manager position at Jobgether?

You can apply directly through the application link provided.

Technical Account Manager at Jobgether

Technical Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager in the United States.

This role offers the chance to be a trusted technical partner for enterprise clients, ensuring the successful deployment, adoption, and optimization of a sophisticated SaaS platform. You will operate at the intersection of Customer Success, Support, Product, Engineering, and Sales, providing guidance that directly impacts customer satisfaction, renewal confidence, and long-term value realization. The ideal candidate thrives in a fast-paced, customer-facing environment, translating complex technical concepts into actionable business outcomes. This position empowers you to shape technical adoption, reduce risks, and influence platform improvements while collaborating with senior stakeholders and cross-functional teams. Your work will drive both strategic and operational success for key enterprise accounts, making a tangible impact on customer outcomes and company growth.

Accountabilities:

Own the technical success of assigned enterprise accounts, serving as the primary technical advisor from onboarding through renewal.
Lead technical onboarding, integrations (APIs, SSO, data pipelines), environment setup, and platform configuration.
Monitor platform health, performance, and usage, proactively identifying risks and coordinating incident response with Support and Engineering teams.
Provide hands-on guidance for optimization, upgrades, and adoption of new platform features.
Maintain detailed documentation of customer architectures, dependencies, and technical decisions.
Collaborate with Customer Success, Sales, Product, and Engineering teams to align technical execution with business objectives and support renewal/expansion initiatives.
Influence product and engineering roadmaps by providing actionable customer feedback.

Requirements:

510+ years of experience in post-sales technical roles, customer engineering, or solutions engineering within B2B enterprise SaaS.
Strong understanding of cloud architectures, APIs, integrations, and enterprise security concepts.
Experience managing complex, multi-system environments for large enterprise clients.
Ability to communicate technical concepts clearly to non-technical stakeholders.
Comfortable operating in high-accountability, ambiguous, and customer-facing situations.
Experience supporting regulated industries (financial services, healthcare, government, GRC) is a plus.
Prior experience as a Solutions Engineer, Implementation Lead, or Senior Support Engineer.
Familiarity with enterprise compliance, security, or risk management platforms.

Benefits:

Competitive salary reflective of skills and experience.
Flexible, fully remote work environment aligned with East Coast hours.
Opportunity to work on meaningful initiatives supporting enterprise compliance, risk, and ESG outcomes globally.
Direct impact on customer success, platform adoption, and long-term strategic growth.
Collaborative, high-performance team culture with cross-functional exposure.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

Technical Account Manager at Jobgether – United States

Explore Related Opportunities

About This Position

Scan to Apply

Job Location

Frequently asked questions about this position