Maintenance Technician (Full-Time) at Cross Point Church – Nashville, Tennessee

Position Profile

Maintenance Technician (Full Time)

Reports to: Senior Maintenance Manager

Supervisor of: None (may assist volunteers as needed)

Purpose and Vision:

The Maintenance Technician serves as a hands-on, mobile facilities support role responsible for the day-to-day maintenance, repair, and upkeep of church buildings across multiple campuses.

This role exists to ensure safe, clean, functional, and welcoming environments that support ministry teams and help create spaces where people can Find and Follow Jesus.

By executing timely repairs, preventative maintenance, and proactive inspections, the Maintenance Technician plays a vital role in stewardship, operational excellence, and minimizing facility disruptions across all locations.

Teams

Team Member: Central Services Team, Operations Team, & Facilities Team

Location, Travel & Working Times:

Sunday-Thursday, with after hours on call emergency availability

On-call availability for urgent or emergency maintenance situations

Travel required between multiple church campuses

Skills, Abilities:

• Working knowledge of HVAC, plumbing, electrical, carpentry, doors/locks, lighting, and minor repairs
• Ability to identify, troubleshoot, and resolve maintenance issues efficiently
• Highly organized and able to manage multiple work orders across different locations
• Strong time-management skills with the ability to prioritize tasks based on urgency and impact
• Clear communicator able to collaborate with staff, volunteers, and vendors
• Safety-minded with strong attention to detail and compliance standards
• Adaptable and dependable in changing environments and urgent situations
• Comfortable working independently while remaining connected to the larger facilities teamStrong servant leader with heart and passion to serve and support ministry teams to help them go further faster while maintaining a commitment to the vision and mission of Cross Point and the Cross Point Staff Virtues.
• This individual demonstrates adaptability and a team first mindset, stepping into a variety of campus environments with a willingness to listen, assess needs, and provide practical solutions that strengthen daily operations. They build trust through clear communication, reliability, and a consistent presence, ensuring that ministry teams feel supported and equipped to focus on their calling.
• With a focus on excellence and collaboration, they help create alignment across campuses while modeling humility, integrity, and a positive attitude that reflects the culture of Cross Point.

Primary Responsibilities:

Facility Maintenance & Repairs

Perform routine and corrective maintenance across all assigned church facilities

Address work orders related to plumbing, electrical, HVAC support, lighting, doors, fixtures, furniture, and general repairs

Complete minor construction, patching, painting, and facility improvements as assigned

Assist with room setups, breakdowns, and facility readiness for events and services as needed

Preventative Maintenance & Inspections

Conduct regular walkthroughs and inspections to identify maintenance concerns early

Support preventative maintenance programs for building systems and equipment

Document issues clearly and communicate findings to the Senior Maintenance Manager.

Assist with seasonal readiness tasks (weather prep, safety checks, equipment testing)

Work Order & Communication Support

Receive, prioritize, and complete assigned work orders in a timely and professional manner

Provide clear updates on task status, delays, or additional needs

Escalate issues requiring vendor support or specialized repair

Maintain accurate documentation of completed work and materials used

Sunday Support & Emergency Response

Serve as the primary Maintenance point of contact during Sunday services, providing rapid response, troubleshooting, and support for maintenance needs across all six campuses.

Provide immediate response to facility emergencies involving electrical, plumbing, and HVAC systems during service hours, ensuring safety, functionality, and continuity of services.

Financial Stewardship & Operational Excellence

Exercise faithful stewardship of ministry resources by developing, managing, and operating within approved budgets, ensuring financial decisions align with Cross Point's mission, values, and strategic priorities.

Model personal accountability and integrity in spending practices, including timely, accurate submission of expense reports and adherence to all financial policies and procedures.

Contribute to operational excellence by following established maintenance processes, identifying improvement opportunities, and helping reduce downtime and service disruptions.

Requirements & Experience

3–5+ years of hands-on experience in facility maintenance, building services, or a related trade

Working knowledge of commercial building systems and safety practices

Valid driver's license with the ability to travel between campuses

Ability to lift, climb, and perform physical tasks required for maintenance work

Experience working in churches, schools, or multi-facility environments preferred