Client Coordinator at Strategic America – West Des Moines, Iowa

Location: West Des Moines (Hybrid)

About SA - Our People

Think of the world’s most talented creative thinkers. Problem-solvers. Strategists. At Strategic America, we don’t bring on anything less. The way we see it, if you’re going to make the best work of your life, you may as well do it with people you like.

At SA, we’ve always been passionate about our employees. Since 2021, we’re also employee owned with participation in an Employee Stock Option Plan (ESOP). Employee ownership ensures SA remains independent and allows our talented team members to share in the company’s success. With each year of employment, SAers build equity in the company, becoming fully vested after six years.

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic team and help every person reach their personal peak.

About SA – The Company

When you join SA, you join a strategic team (yes, it’s in our name!) who is also wired for action. Authenticity is our focus, and every day we help our clients propel their potential. If you’re ready for a fast-paced environment that challenges you, supports you, and rewards you, then look no further. Our clients rely on us and we rely on each other to go the extra mile, to hold ourselves accountable because we’re better together and we know we can always find the better way.

We strive to create meaning in work and provide more than just a job; a place to belong and grow. As we leap toward our goals that will shape our future, our employee experience is unique. Flexibility, connection, inclusiveness, and collaboration support our well-being and help us be our best. Because when you feel like you belong, work is no longer work – it's personal. We believe better employees lead to better results.

Join us as we transform your career!

Strategic America recognized as Best-in-Class Employer by Gallagher

About The Role
This role is client-specific, available to accomplish multiple agency functions to support client managers and client leads for seamless and successful delivery. This person should have a strong desire to learn and grow alongside the managers, understanding the breadth of SA's services and supporting the department holistically with a team player.

As a Client Coordinator, you will...

• Support the day-to-day operation of assigned clients, taking instruction from the client managers and client leads for assigned work.
• Supports the client teams by working through meeting prep from setting up meeting dates and times, drafting emails/agendas and distributing prior to meeting date, and assisting with presentation preparation and development.
• Attends meetings to record accurate meeting notes and disseminate the notes to the teams and clients as instructed.
• Learn and work confidentially in agency tools such as Metis and Workfront to manage and monitor assigned client activity.
• Provide Client Service team members with support with administrative duties such as data entry, industry research and high-level reporting.

Minimum Qualifications

• Bachelor’s degree required.
• 0-2 years of related experience preferred.

• Knowledge and basic understanding of marketing and advertising industry.
• Eager to learn mentality and strong team player.
• Demonstrates exceptional attention to detail and commitment to follow-through.
• Ability to prioritize workload and effectively organize and meet deadlines, while working on multiple tasks.
• Ability to work collaboratively and effectively with individuals at all levels within the organization.
• Must be able to work in a fast-paced environment.
• Strong supporter of SA’s desired culture.
• Physical – Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Our Commitment to Inclusivity and Diversity

We are proud to be one of only 25 agencies nationwide, and the first in the Midwest, to earn the 4A’s Workplace Enlightenment Certification®, and we couldn’t have done it without our associates, who participated in digital learning sessions on race, ethnicity, gender, sexuality, age, disabilities, and faith. At SA, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome.

Don’t meet every single requirement for this role? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Because we are fully committed to our culture of diversity and inclusion, one that reflects the clients we serve and communities we work in, if you’re excited about this role but your qualifications don’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This position is a hybrid role located in West Des Moines, Iowa.