Dispatch Team Lead I at Original Impressions – San Antonio, Texas

Job Summary:

The Dispatch Team Lead I will conduct quality control measures and procedures, ensuring that trays are secured, scanned, and sorted based on CSA requirements. The Dispatch Team Lead presents quality-controlled palletized mail to the in-house clerk for validation and subsequent release.

Duties / Responsibilities:

• Manual inspection of printed material and trays before subsequent removal and sleeving of trays from the conveyor.

• Strapping and palletization of trays based on job instructions given by the floor supervisor.

• Delivering equipment to aid on the production line.

• Scanning and palletizing trays based on CSA requirements.

• Wrapping and preparing pallets for transport.

• Ensure the work area is free of hazards and clean of debris.

• Follows all required safety procedures and communicates all concerns regarding safety to the department manager.

• Complete production time-keeping records (Data Collection) via Pace inclusive of logging time against the proper activity codes, quantity produced, and materials where applicable.

• Assist the Dispatch team in a learning and collaborative work environment ensuring that all printed materials and trays meet performance and quality expectations as well as CSA requirements.

• Work with other departments to ensure job schedules are maintained and customer expectations are exceeded.

• General warehouse and other duties as assigned.

Required Skills and Competencies:

• Attention to detail and quality control.

• Cooperative and team-oriented attitude.

• Ability to work in a fast-paced environment.

• Ability to read, write and comprehend simple instructions.

• Must be dependable, able to follow instructions and respond to management direction.

Education and Experience

• High school diploma

• Prior warehouse-type setting experience preferred.

Education and Experience (continued)

• Experience in mail processing preferred.

• Forklift experience preferred.

Performance Measures

• Safety records

• Quality results

• Cleanliness of work areas

• Time management/attendance

• Completion and acceptable result of scheduled training

• Completion of assigned goals by end of each year

• Safeguard all Compliance Regulations (HIPPA, PHI, Financial Data, Security, etc.)

• On-Time strapping

• Labor Productivity

Working Conditions

• Lifting requirements of 35 lbs.

• Prolonged periods of standing at workstation.

• Extended periods of focused reading of mail pieces and labels.

• Must be able to continuously stand, walk, reach, extend, bend, stoop, and squat throughout the shift.

• Will be exposed to a loud noise environment.

• May be exposed to dust.

• Extended work shifts may be required due to business needs and the flexibility to work overtime and weekends are required.

Required Skills and Competencies:

• Attention to detail and quality control.

• Cooperative and team-oriented attitude.

• Ability to work in a fast-paced environment.

• Ability to read, write and comprehend simple instructions.

• Must be dependable, able to follow instructions and respond to management direction.

Education and Experience

• High school diploma

• Prior warehouse-type setting experience preferred.

Education and Experience (continued)

• Experience in mail processing preferred.

• Forklift experience preferred.

Performance Measures

• Safety records

• Quality results

• Cleanliness of work areas

• Time management/attendance

• Completion and acceptable result of scheduled training

• Completion of assigned goals by end of each year

• Safeguard all Compliance Regulations (HIPPA, PHI, Financial Data, Security, etc.)

• On-Time strapping

• Labor Productivity

Working Conditions

• Lifting requirements of 35 lbs.

• Prolonged periods of standing at workstation.

• Extended periods of focused reading of mail pieces and labels.

• Must be able to continuously stand, walk, reach, extend, bend, stoop, and squat throughout the shift.

• Will be exposed to a loud noise environment.

• May be exposed to dust.

• Extended work shifts may be required due to business needs and the flexibility to work overtime and weekends are required.