A&G Coordinator at Provider Partners Health Plan – Remote
Provider Partners Health Plan
Remote, United States
Posted on
Updated on
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About This Position
A&G Coordinator
The Appeals and Grievances (A&G) Coordinator supports compliance with internal control procedures by assisting with record and report reviews and implementing operating practices. This role serves as the primary liaison for A&G communications between internal and external stakeholders, ensuring timely and accurate coordination of appeals, disputes, and grievance-related correspondence. The A&G Coordinator also assists the A&G Auditor with oversight activities to promote efficient and precise processing of all A&G work.
Primary Duties and Responsibilities
- The A&G Coordinator will execute basic administrative duties as defined by the Senior Manager of UM, AG, & Benefit Services, including daily use of appropriate reporting and database systems.
- The A&G Coordinator will serve as an A&G liaison between the FDR vendor and the Health Plan.
- Develop relationships with FDR vendor to ensure effective communication on process improvements or identified issues.
- Assist with the administrative tracking of audits and reporting.
- Assist with administrative tasks for updates in policies, procedures, job aides, and other materials to ensure regulatory compliance and implementation.
- Participate in audit discussions and shadow A&G Auditor.
- Assist A&G Auditor with preparation of audit findings and recommendations.
- Assist A&G Auditor with certain audit functions as needed.
Experience Requirements
- Prior managed care experience, including knowledge of CMS
- Knowledge of ICD 10 and CPT/HCPCS codes and medical terminology
- Strong claims, authorizations, and/or appeals workflow processes
- Detail-oriented with the ability to perform independently, prioritize multiple tasks, and meet deadlines
- Familiarity with healthcare management software, auditing tools, and Microsoft Office Suite (Excel, Word, PowerPoint)
- Excellent organizational skills and verbal & written communication skills
- Strong people skills with the ability to build relationships and work collaboratively with external partners and internal teams
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Job Location
Remote, United States
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Job Location
This job is located in the Remote, United States region.
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