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A&G Coordinator at Provider Partners Health Plan – Remote

Provider Partners Health Plan
Remote, United States
Posted on
Updated on
NewJob Function:Admin/Clerical/Secretarial
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About This Position

A&G Coordinator

The Appeals and Grievances (A&G) Coordinator supports compliance with internal control procedures by assisting with record and report reviews and implementing operating practices. This role serves as the primary liaison for A&G communications between internal and external stakeholders, ensuring timely and accurate coordination of appeals, disputes, and grievance-related correspondence. The A&G Coordinator also assists the A&G Auditor with oversight activities to promote efficient and precise processing of all A&G work.
Primary Duties and Responsibilities
  • The A&G Coordinator will execute basic administrative duties as defined by the Senior Manager of UM, AG, & Benefit Services, including daily use of appropriate reporting and database systems.
  • The A&G Coordinator will serve as an A&G liaison between the FDR vendor and the Health Plan.
  • Develop relationships with FDR vendor to ensure effective communication on process improvements or identified issues.
  • Assist with the administrative tracking of audits and reporting.
  • Assist with administrative tasks for updates in policies, procedures, job aides, and other materials to ensure regulatory compliance and implementation.
  • Participate in audit discussions and shadow A&G Auditor.
  • Assist A&G Auditor with preparation of audit findings and recommendations.
  • Assist A&G Auditor with certain audit functions as needed.
Experience Requirements
  • Prior managed care experience, including knowledge of CMS
  • Knowledge of ICD 10 and CPT/HCPCS codes and medical terminology
  • Strong claims, authorizations, and/or appeals workflow processes
  • Detail-oriented with the ability to perform independently, prioritize multiple tasks, and meet deadlines
  • Familiarity with healthcare management software, auditing tools, and Microsoft Office Suite (Excel, Word, PowerPoint)
  • Excellent organizational skills and verbal & written communication skills
  • Strong people skills with the ability to build relationships and work collaboratively with external partners and internal teams

Job Location

Remote, United States
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Job Location

This job is located in the Remote, United States region.

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