Operations Manager at Ubiquity Global Services US, Inc. – Bogota, Tennessee

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Qualifications And Requirements

• Experience as BPO Account/ Operations Manager for at least 1 years
• Experience in Financial Programs is a plus
• Managerial experience of teams greater than 40 FTE
• Excellent interpersonal and leadership skills
• Excellent written and verbal communication skills
• Strong planning, change management and organizational skills
• Demonstrate ability to solve problems, achieve results and foster strong customer service orientation
• High degree of initiative, team building and dedication to effective positive change
• Willing to work on any shift schedule especially graveyard