Marketing Operations Manager at Group O – New York, New York
Group O
New York, New York, 10001, United States
Posted on
NewSalary:$30.00 - $35.00/hrIndustries:ConsultingJob Function:Marketing
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About This Position
Position Title: Marketing Operations Manager
Location: Midtown Manhatten, New York
Department: Business Analytics
Employment Type: Temporary
Workplace Type: Hybrid
Reporting To: Michael Horan
Compensation: $30.00 - $35.00 / hour
Marketing Operations Manager
KPI Reporting & Measurement
CRM Management & Optimization
Marketing Program & Event Support
Marketing Operations & Administrative Support
Position type
Skills and Qualifications:
Physical Requirements: N/A
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Location: Midtown Manhatten, New York
Department: Business Analytics
Employment Type: Temporary
Workplace Type: Hybrid
Reporting To: Michael Horan
Compensation: $30.00 - $35.00 / hour
Marketing Operations Manager
Group O is seeking a detail oriented Marketing Operations Manager to support the execution, tracking, and optimization of core marketing initiatives in an advertising environment for our client. This role will play a critical support function for the Marketing and Sales teams by ensuring rigor across budget and financial management, departmental KPI reporting and measurement, CRM administration, project management, and day to day marketing operations. The ideal candidate is highly organized, analytically minded, and comfortable working across systems, data, and stakeholders in a fast paced environment.
Key Responsibilities
Essential Functions:
Budget Management & Reconciliation
- Support marketing budget tracking, reconciliation, and forecasting across multiple initiatives and vendors
- Maintain accurate records of spend, invoices, and accruals in partnership with Finance and Marketing leads
- Assist with budget reporting and ensure alignment between planned and actual spend
KPI Reporting & Measurement
- Compile and maintain recurring KPI and performance reports across marketing programs, campaigns, and channels
- Support dashboard updates and data hygiene to ensure accurate, timely reporting
- Assist in synthesizing performance data to support optimization and planning efforts
CRM Management & Optimization
- Support CRM administration, including data entry, maintenance, and quality control
- Assist with campaign tracking, attribution support, and reporting within CRM tools
- Partner with Marketing and Sales stakeholders to improve workflows, visibility, and data consistency
Marketing Program & Event Support
- Provide operational support for marketing programs and industry events, including timelines, task tracking, documentation, and coordination across internal teams and external partners.
- Assist with event logistics and execution support as needed, such as budget tracking, vendor coordination, registration management, asset delivery, and post event reconciliation and reporting.
- Support program setup and execution for key initiatives, including tentpole events, experiential programs, partner activations, and sales driven marketing programs.
- Maintain centralized documentation, trackers, and process workflows to ensure visibility, consistency, and on time delivery across marketing programs and events.
- Assist with post program wrap ups, including documentation, performance inputs, and learnings to inform future planning.
Marketing Operations & Administrative Support
- Provide operational and administrative support across marketing initiatives, including project timelines, documentation, and asset tracking
- Support campaign launches, program setup, and cross functional coordination
- Maintain process documentation and help identify opportunities to streamline workflows and improve efficiency
Position type
- Full time
Job Qualifications
Experience:
- 2–5 years of experience in marketing operations, marketing analytics, or a related operational role.
- Experience working with budgets, reporting, and CRM systems in a marketing or sales environment.
- Experience working in a B2B environment: Spectrum, Xfinity, Comcast, Verizon Communications, and Charter Communications experience is a must.
Skills and Qualifications:
- Strong organizational skills and attention to detail.
- Comfortable working with data, spreadsheets, dashboards, and operational tools, salesforce as part of Microsoft office integration, and Smartsheet.
- Ability to manage multiple tasks and priorities in a deadline driven environment.
- Strong communication skills and a collaborative mindset.
Physical Requirements: N/A
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
About Group O
At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.
In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.
Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.
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Job Location
New York, New York, 10001, United States
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