Medical Assistant at Care Alliance – Cleveland, Ohio

Our Mission

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values

1. Accessibility:
   We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
2. Collaboration:
   Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
3. Accountability:
   We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
4. Compassion:
   We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
5. Innovation:
   We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
6. Excellence:
   We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Position Summary:

A Medical Assistant must be motivated, and able to work in a fast-paced environment in a positive manner. You must effectively communicate and work with a diverse population. Support the Care Alliance Health Center clinical team by rooming patients, securing medical information and records, coding information for insurance purposes, drawing blood, and adhering to the American Association of Medical Assistants Code of Ethics.

Competencies:

*Include but are not limited to:

· Greet and check in patients arriving at the clinic.

· Obtain and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.

· Prepare patients to be seen by provider.

· Explain treatment procedures, medications, diets, or physician’s instructions to patients.

· Administer medications/immunizations as directed by a provider.

· Collect and prepare lab specimens.

· Clean and sterilize instruments and dispose of contaminated supplies.

· Perform basic lab tests.

· Assist with medical exams and procedures.

· Provide proper documentation in patient medical records (i.e., collecting correct demographic and health information from patients)

· Assist with intake and discharge functions.

· Keep clinic areas clean and organized to provide a safe environment.

· Commitment to the mission of Care Alliance Health Center

Minimum Education and Experience:

Required:

• Must have certification from a medical assistant program.
• One to two years of recent experience in a medical setting.
• Have a high school diploma, bachelor's degree, or equivalent.
• A basic understanding of patient care, medical terminology, coding procedures (CPT , ICD-10) reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
• Excellent interpersonal, organizational, and customer service skills.
• Familiarity with electronic medical health care record systems, preferably EPIC