Lead Banquet Houseperson at O'Reilly Hospitality Management LLC – Wichita Falls, Texas

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We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Lead Banquet Houseperson
Location: Delta by Marriott, Wichita Falls

Lead Banquet Set-Up (2).pdf

Essential Responsibilities:

• Makes sure that all work assignments and instructions are followed and completed.
• Assigns required help and delegates the banquets team on work expectations for banquets.
• Meets with function group leaders to determine any last minute changes and discuss various set-up arrangements.
• Ensures that all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
• Complies with all guest needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check.
• Displays world-class guest service skills in adherence to OHM and brand standards.
• Ensures proper service to clients during the banquet.
• Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
• Freshens all meeting rooms during meal breaks by changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
• Assists with meal service and breakdown as needed.
• Ensures that the proper cleaning of all equipment after function is completed.
• Assists in getting the banquet guest check signed and turned into the front office for proper posting.
• Follows all energy conservation guidelines as well as safety procedures.
• Ensures the proper handling of all equipment and supplies.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Takes the initiative to greet guests in a friendly and warm manner.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.
• Embraces O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Performs other duties and responsibilities as required or requested.

Skills & Abilities:

• Proficient with Microsoft Office suite (Word, Excel.)
• Pleasant, polite manager who maintains a neat and clean appearance.
• Ability to motivate team members to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Strong leadership, management, organizational and communication skills.
• The ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• The ability to deliver results.
• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
• The ability to multitask and prioritize.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

• High school diploma/GED.
• 2 years’ experience in a supervisory leadership role.
• 1-year hospitality or banquet experience preferred.

Physical Requirements of the Position:

• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires walking or standing to a significant degree.
• May be required to lift more than 40 pounds on occasion.

Physical Activity of the Position:

• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

• Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications