Quick Lane Service Advisor at Kendall Dealership Holdings LLC – Anchorage, Alaska

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Anchorage. We are looking for a Quick Lane Service Advisor to join our team. At Kendall Ford of Anchorage our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall are:

· Competitive pay plan

· Substantial bonus program

· Career path development opportunities

· Competitive paid time off and paid personal leave

· Discounts on parts, service and vehicle purchases for you and your immediate family

· Medical, Dental and Vision insurance

· Paid Life insurance

· 401(k) plan with Fidelity

· Accident and Illness supplemental plans

Customers may only buy a few vehicles in their lifetime, but our goal is to earn their trust for every mile in between. At Kendall Auto Group, our Quick Lane Service Advisors are the face of our service experience and the driving force behind building lifelong customer relationships.

We’re looking for a high-energy, customer-focused professional who thrives in a fast-paced environment and enjoys staying busy. If you’re someone who enjoys helping people, solving problems, and working as part of a strong team — this could be the opportunity for you.

What You'll Do:

• Greet and assist customers with vehicle service needs
• Recommend maintenance and repairs based on vehicle needs
• Communicate with technicians to ensure accurate and timely service
• Provide updates to customers throughout the day
• Research vehicle history and make informed recommendations
• Schedule appointments and manage workflow
• Ensure repairs are completed properly and customer expectations are met
• Work closely with service, parts, and sales teams

What We're Looking For:

• High energy and positive attitude
• Strong customer service and communication skills
• Attention to detail
• Ability to multitask in a fast-paced environment
• Strong time management and organizational skills
• Team-oriented mindset
• Ability to prioritize customer needs

Service writing experience is not required, we will train the right person. Dealership experience is preferred.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT!

• Strong customer service skills
• General automotive knowledge preferred
• Valid driver’s license with good driving record
• Ability to work in a dynamic, high-volume environment