Program Manager (Implementation) - REMOTE at Jobgether – United States

Program Manager (Implementation) - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager (Implementation). In this role, you will be pivotal in enhancing the integration of clients into our application. By bridging the gap between various teams including Implementation, Product, Data, Engineering, and Customer Success, you will streamline operations, minimize friction, and facilitate effective execution. Your contributions will directly impact how we implement processes, empowering our team to deliver exceptional results efficiently. This is a fully remote position within the US.Accountabilities

• Develop and refine scalable processes that improve client implementation efficiency
• Build a bridge between Implementation, Product, Engineering, Data, and Customer Success, establishing clear ownership models, handoffs, and decision-making frameworks
• Act as central program manager for Implementation team, manage processes to drive execution and reduce coordination overhead
• Own, develop, and maintain project management tooling and process documentation
• Define and track operational metrics

Requirements

• 5+ years experience in program/project/operations management, preferably 3+ years in healthcare technology or SaaS organization
• 3+ years working with implementation, integrations, or customer success teams
• 1+ years as power user or admin experience in Jira, or other work management tools
• Excellent written and verbal communication skills, with the ability to work comfortably with people of different expertise
• Experience at a startup or fast-paced company; ability to move fast and adapt quickly

Benefits

• Medical, Dental & Vision Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
• Paid Parental Leave Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
• Remote-First Team Work from anywhere in the U.S.
• Unlimited PTO & 10 Holidays So you can relax and recharge.
• 401(k) with Traditional & Roth Options Tax-advantaged retirement savings through Fidelity with a 4% match.
• Minimal Bureaucracy A fast-moving, high-impact environment where you can focus on what matters.
• Incredible Teammates! Work alongside smart, supportive, and mission-driven colleagues.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.