ADMINISTRATIVE ASST - WOUND CA at Aultman Health Foundation – CANTON, Ohio

PURPOSE OF POSITION

• To obtain all necessary information from both inpatients and outpatients to initiate treatment and billing by completing data entry into the Wound Care EMR.
• The Wound Care registration/charge poster is the first contact to this hospital and department. The patient registrar must provide professional, efficient, quality customer service.

RESPONSIBILITIES & EXPECTATIONS

• Assists with bookkeeping tasks including but not limited to WC patient registration, customer scheduling, charge posting, statistic reporting, filing, and data entry
• Keeps the UD informed of any significant problems or concerns.
• Consistently communicates with all patients, families, customers and other personnel in a professional, respectful and courteous manner.
• Demonstrates flexibility in meeting the needs of the program and responds positively to changes in workflow.
• Promotes teamwork by demonstrating willingness to assist others in meeting the needs of all individuals and collaborating effectively with the interdisciplinary team and other departments throughout the organization.
• Complies with infection control and safety policies.
• Consistently completes assigned responsibilities in required time frame and accepts additional duties and responsibilities as requested by UD.
• Excellent interpersonal and oral/written communication skills; strong organizational and problem-solving skills; ability to stimulate new ideas and create a positive work environment
• Has the ability to communicate with patients under mental and/or physical stress
• Assists with maintaining updated billing procedures
• Enter and/or verify all information into i-heal 2.0 Wound Care EMR system
• Complete Medicare Secondary Payer Questionnaire for every Medicare patient
• Verify eligibility for Medicare/Medicaid utilizing electronic verification systems
• Screen all HBO candidates for medical necessity utilizing
• Assemble and tear down WC record
• Assign appropriate exam rooms and co-ordinate room assignment with charge nurse