Facilities and Technical Manager at WonderWorks – Branson, Missouri

WonderWorks is seeking a dynamic and energetic Facilities and Technical Manager specializing in Attractions Experience to lead the maintenance, technical operations, and overall management of our attraction facilities. This role is pivotal in ensuring the safety, functionality, and exceptional experience of our attractions. The ideal candidate will bring a proactive approach to facilities management, possess strong leadership skills, and demonstrate expertise in maintenance and technical troubleshooting. Your passion for creating memorable guest experiences through well-maintained facilities will drive your success in this vibrant environment.

Responsibilities:

Ensure the safety of building for guests by completing daily walkthroughs, assisting with repairs, and following up on training, inspections, preventative maintenance assignments, maintenance logs, and repairs

· Plans, budgets, and schedules for facility and exhibit modifications and installations

· Oversees inspections of all equipment which may include exhibits, café, and kitchen departments

· Evaluates, redesigns, and modifies exhibits and displays mechanisms for exhibits ensuring their proper functioning

· Coaches and trains maintenance technicians

· Create work orders in the maintenance software and follows up with completed work orders to ensure work meets company standards

· Ensures department labor hours are being utilized to meet company needs

· Order parts, tools, and other items as needed to upkeep the facility and exhibits while maintaining the budget set by the General Manager

· Perform other duties as assigned

Qualifications:

• Valid driver’s license and clean driving record

· Ability to climb, bend, kneel, stoop, stand, and walk throughout the work area for prolonged periods

• Ability to lift and/or move up to 100 pounds
• Ability to work on tasks at varying heights
• Observational skills to ensure safe practices and maintenance of equipment
• Ability to comprehend written and verbal communication
• Ability to multi-task and work independently within a fast-paced environment

· Ability to work any shift including nights, weekends, holidays, and weather conditions

Education and/or Experience:

• Experience with troubleshooting, hydraulics, computers, mechanical equipment and facility maintenance

· 3+ years of management/leadership experience

· 5+ years of experience in the maintenance field or equivalent education preferred

· Previous experience working on ride-control systems preferred

· Previous maintenance and management experience in an attraction, theme park, or high-volume entertainment venue environment is preferred

Job Type: Full-time

Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular attendance is required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.