Outreach Care Coordinator at Rise Health Services Inc – Las Vegas, Nevada

Join Sunset Clinic, a growing healthcare organization focused on preventive care and proudly part of Primor Health.

We are seeking a highly motivated Patient Outreach Coordinator to support our clinical team by engaging patients and ensuring they receive timely care. This role is critical in helping patients schedule appointments, complete preventive screenings, and stay connected with their healthcare providers.

The ideal candidate is professional, personable, organized, and results-driven, with experience in medical scheduling, patient engagement, or healthcare outreach. If you enjoy speaking with patients, helping coordinate care, and working in a mission-driven healthcare environment, we would love to meet you.

Key Responsibilities

• Conduct outbound patient outreach calls to schedule appointments, including:
  • Annual visits
  • Transitional care management
  • Follow-ups
  • Preventive screenings
• Assist patients with scheduling, rescheduling, and appointment reminders
• Support population health initiatives by helping patients complete recommended care
• Document patient interactions accurately in the electronic health record (EHR)
• Collaborate with providers and clinic staff to optimize scheduling and patient access
• Maintain professionalism and protect patient confidentiality (HIPAA compliance)
• Improve patient engagement and appointment completion rates

Compensation

• Competitive hourly pay based on experience
• Performance growth opportunities

Schedule

• Monday through Friday during standard business hours; no weekends required

Why Join Our Team

• Mission-driven healthcare organization
• Collaborative clinical environment
• Opportunity to make a direct impact on patient care
• Stable full-time position with growth potential

Our outreach team plays an essential role in helping patients receive the care they need.

Apply today to help improve access to quality healthcare in our community.

• 1+ year experience in: Medical office, patient scheduling, healthcare outreach, or call center environment
• Strong phone communication and patient service skills
• Experience with EHR systems (eClinicalWorks preferred)
• Ability to manage high call volumes while maintaining quality interactions
• Strong organizational and time management skills
• Bilingual candidates (Spanish, Vietnamese, or other languages) strongly encouraged to apply