Administrative Assistant in Honolulu, Hawaii at QRSE LLC

Administrative Assistant

The Administrative Assistant will provide administrative support to a department or team. This individual will perform a variety of tasks, including answering and directing phone calls, scheduling appointments and meetings, making travel arrangements, and preparing reports and correspondence. Performs additional tasks and responsibilities as assigned.

Knowledge, Skills, Abilities:

1. Office Procedures & Protocols: Proficient in following standard office procedures, with the ability to handle sensitive information with discretion and maintain confidentiality as necessary.
2. Customer Service & Problem-Solving: Strong written and verbal communication skills for effective interaction with colleagues, clients, and visitors, demonstrating excellent customer service etiquette. Ability to identify and resolve routine administrative issues independently, demonstrating resourcefulness and adaptability.
3. Public Relations Support: Support QRSE’s market presence and client relationships through project pursuit proposals, consistent digital engagement, and strategic event coordination, ensuring all brand activities align with QRSE’s values and objectives.

QRSE Core Values:

1. Pono (n.) Righteous good. We do right by our coworkers, our colleagues, our clients, and our community.
2. Le'ale'a (n.) Fun. We celebrate our successes with fun and fulfillment.
3. Ho'omaopopo (v.) To achieve understanding. We listen to understand and serve our QRSE ohana and client's unique needs.
4. Lōkahi (n.) Team, unity. We are focused, working in unity.
5. 'Ano Kūlana (n.) quality, standard. We are quality people driven by quality results.

QRSE Core Skills:

1. Accountability: Takes Ownership and Delivers Results
   1. Takes responsibility for delivering on commitments and achieving results.
   2. Demonstrates reliability and follow-through on tasks and projects.
   3. Shows initiative and proactively seeks out opportunities to improve performance.
   4. Demonstrates a willingness to be vulnerable and admit mistakes.

1. Resourcefulness: Effectively Manages Resources and Recommends Solutions
   1. Finds creative solutions to problems and overcomes obstacles.
   2. Maximizes available resources to achieve goals and objectives.
   3. Leverages technology and other resources to streamline processes and achieve efficiencies.
2. Communication: Articulates Ideas Clearly and Persuasively
   1. Articulates ideas clearly and effectively to different audiences.
   2. Listens actively, manages emotions effectively, and responds appropriately to feedback and input.
   3. Persuasively communicates ideas and proposals to gain buy-in and support for initiatives that drive business results.
   4. Demonstrates the ability to manage conflicts and resolve differences.

1. Growth Mindset: Continuously expand knowledge
   1. Continuously expand knowledge of your field of expertise, to include but not limited to, industry standards, codes, and regulations relevant to the position, ensuring compliance with applicable requirements. Licenses, certifications, and other credentials/pursuits to grow understanding and responsibilities.

Required Education and Experience: High School Diploma or equivalent; 0-5 years of related experience in an administrative support role.

Preferred Education and Experience: Associate's or Bachelor's degree in a relevant field.

Supervisory Responsibilities: This position has no direct reports.

Work Environment: This job operates in a professional office environment. The work environment may include exposure to construction sites and various weather conditions. The noise level in the work environment is usually moderate.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate computer input devices, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Position Type and Expected Hours of Work: This is a part-time position with the possibility of turning fulltime. Typical work hours are Monday through Friday, between 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel: This position may require driving and running errands as part of the job duties.