Lead Sales Garden at Bachman's Inc. – Minneapolis, Minnesota

Sales Leads are the frontline retail employees at Bachman’s. They help customers find what they’re looking for, answer questions about products, and assist with product selection and purchase.

Position Duties:

Customer Service

• Welcome each guest in your own authentic way.
• Identify and approach customers in the store.
• Provide information about products and services to customers who visit or call the store for information.
• Assist customers at the cash registers as needed and place orders for delivery.
• Deliver an exceptional guest experience by prioritizing customer needs.

Revenue Generation

• Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
• Assist customers with selecting and purchasing materials, supplies, and equipment for gardening projects.
• Recommend alternative products to meet customer needs and/or to increase success at home.

Store Operations

• Assist the stock team in opening, unpacking, and pricing merchandise.
• Perform stocking, restocking, and rotation of merchandise on shelves.
• Assist in implementing and maintaining seasonal product displays.
• Ensure the physical cleanliness, security, and maintenance of the store.

People Management

• Provide work directions to other associates in the absence of the supervisor.
• Assign specific tasks to associates. Monitor the team's performance.
• Train other associates in product knowledge, store operational processes, and/or POS.

Qualifications:

• Minimum 2 years’ experience in retail experience.
• Interest in the floral/garden/gift industry preferred.
• Ability to interact with and build relationships with customers.
• Technical knowledge including POS.
• High energy level.

Requirements:

• Strong oral communication and interpersonal skills.
• Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
• Ability to effectively carry out cash register functions.
• Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
• Ability to read and comply with directives stated in the merchandise presentation guides.
• Ability to connect with others and build enthusiasm about our product.

Benefits:

• Employee Discount
• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6)

Compensation: $17.46/hour