Business Office Manager at Mansions Management Company – Alpharetta, Georgia

The Business Office Manager oversees resident accounts, assists with recruitment and general accounting duties. This position reports to the Executive Director. This position is not a supervisory role.

Job Description

• Maintain basic knowledge of computer software and internet applications.
• Maintain resident, business office and employee files.
• Perform Human Resources function by reviewing candidate resumes and scheduling interviews as needed.
• Assist in answering resident billing issues. Also maintain the ancillary charge worksheet on a weekly basis.
• Assist the Executive Director in ensuring that move-in deposits and rents are deposited in a timely manner.
• Send monthly delinquent notices and follow collection guidelines.
• Process resident lease renewal letters.
• Ensure that accounts payable procedures are submitted timely & accurately.
• Ensure that all proprietary, financial, and resident information is kept confidential.
• Monitor and record petty cash disbursements and reconcile to replenish.
• Respect and maintain confidentiality of the office, it’s records, and restricted information.
• Understands the safety and disaster plan.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Mansions Senior Living.
• Perform other duties as assigned.

Qualifications

• Prior experience in Human Resources or Accounting preferred.
• College degree preferred.
• Experience working in senior housing or long-term care preferred.
• English fluency preferred.
• Strong attention to detail and organizational skills.

JOB REQUIREMENTS:

• PART-TIME
• Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test
• Must provide valid employment documents
• Must have reliable transportation to report to work on time and maintain good attendance
• Must be able to walk, sit, stand, bend, or kneel throughout shift. Must be able to lift 25-50lbs.
• Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors
• Maintain a positive “can-do” attitude
• Ability to follow verbal and written instruction with attention to details
• Self-motivated, able to work with/without supervision
• Communicate politely & professionally with customers, co-workers & supervisors
• Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.

ESSENTIAL JOB DUTIES: (including but not limited to)

• Must be able to complete assigned tasks in allowed days/time
• Must have attention to detail
• Other miscellaneous duties assigned

COMPENSATION and BENEFITS

• Hourly, non-exempt from overtime
• Eligible for Vacation/Sick Leave after 90 days of employment
• Employer matched retirement