General Manager at Kaizen Collision Center – Tempe, Arizona

Kaizen Collision is in a new era — under new ownership and focused on building something better than ever before. We’re rebuilding from the ground up and are looking for dedicated, hard-working individuals who want to be part of a team determined to grow, improve, and lead the way in the collision repair industry.

If you’re strong, motivated, and ready to roll up your sleeves to be part of something meaningful — we want you.

At Kaizen, our name says it all: Kaizen means continuous improvement, and it's exactly what we strive for every day. We are committed to delivering the highest level of auto repair service in a friendly, honest, and comfortable environment.

We’re hungry to show the industry what we’re capable of and to earn the trust of every customer who walks through our doors.

With growth comes opportunity. As we expand, we’re committed to creating pathways for our employees to thrive and to building lasting relationships with our clients based on quality and care.

What We Offer:

Exceptional Health Coverage with Zero Out-of-Pocket Costs

We offer health insurance through Curative, a plan designed to make healthcare simple and accessible. After completing a baseline visit, you'll receive access to the First Health network of providers and:

$0 deductible

$0 copays for in-network care and prescriptions

A preloaded cash card for approved out-of-network services

After your baseline visit, you’ll unlock $0 out-of-pocket for care—no copays, no deductibles. Just the monthly premium, and that’s it.

Competitive salary and performance incentives

Dental and vision insurance

Paid time off and holidays

Career advancement opportunities

Join us — and let’s build something great, together!

The General Manager will be responsible for overseeing the day-to-day operations of the collision center, managing staff, and ensuring the efficient and effective delivery of services. This includes managing production schedules, workflow, and quality control measures, as well as ensuring customer satisfaction.

Responsibilities:

• Oversee the day-to-day operations of the collision center, including managing staff, scheduling repairs, and maintaining quality control measures
• Ensure efficient and effective delivery of services by monitoring production schedules and workflow
• Ensure the highest levels of customer satisfaction by communicating with customers and resolving any issues that arise
• Manage inventory, order supplies, and maintain equipment
• Develop and maintain relationships with insurance providers and vendors
• Ensure compliance with safety regulations and environmental standards
• Monitor financial performance and develop plans to improve profitability
• Participate in the hiring and recruiter of new team members
• Other duties as assigned

Requirements:

• 3+ years of experience in automotive collision repair management/Body shop management
• Strong leadership, communication, and organizational skills
• Knowledge of collision repair and automotive industry practices, including insurance and regulatory compliance
• Ability to work well under pressure and manage multiple priorities