Patient Dining Ambassador at Holyoke Medical Center – Holyoke, Massachusetts

Patient Dining Ambassador

Ensures the delivery of the highest level of customer service, as well as ensuring that patients of all ages receive nutritionally adequate food selections by demonstrating the ability to:

• introduce Dining Service program and menu to patients
• allow patients to select time and meal preference per diet order
• demonstrate knowledge of regular, texture modified, and therapeutic diets
• assess the need for dietary modifications
• stage tray prior to patient delivery
• check patient trays against tickets for accuracy
• observe an assess patients consumption of meals and document accurately on meal log
• follow precaution room policy

REQUIREMENTS: High school graduate; ability to read, write, and speak English; must be technology savvy; prior healthcare food service experience is desirable