Office Manager at Good Place Institute – Stow, Ohio

Position: Office Manager
Department: Good Place Institute
Status: Full-Time / Exempt

The Good Place Institute (GPI), a Good Place Holdings organization, exists to help redeem the culture of organizational life and work. We do this by equipping and empowering leaders to build organizations where people flourish, communities prosper, and work is meaningful and restorative.

Internally across Good Place Holdings and its member organizations, GPI stewards and protects the Good Place philosophy, principles, values, culture, methods, and tools—ensuring they are lived out with integrity and consistency.

We are seeking a highly organized, proactive Office Manager who thrives in a mission-driven environment and enjoys bringing order, clarity, and efficiency to daily operations. This role is ideal for someone who is detail-oriented, service-minded, and energized by supporting leaders, projects, and systems that help others flourish.

The Office Manger plays a central role in keeping GPI running smoothly—supporting administrative operations, coordinating projects, managing systems, and assisting with financial and business reporting. You will work closely with leadership and serve as a trusted operational partner across the organization.

• Manage daily administrative operations, procedures, and office systems.

• Maintain accurate, organized, and accessible files, records, and documentation.

• Handle correspondence, scheduling, and internal communications.

• Coordinate calendars, meetings, agendas, materials, and follow-up actions.

• Support travel arrangements and event logistics.

• Coordinate administrative and operational projects to ensure deadlines and objectives are met.

• Improve and maintain efficient workflows and administrative processes.

• Administer and support key technology platforms, including:

  • Project management tools

  • CRM systems

  • Good Place Digital Platform (internal and external)

• Support accounts receivable and payable activities, including invoicing, collections, and vendor payments.

• Assist with budgeting, forecasting, and monthly financial reporting.

• Ensure accurate financial information is shared with accounting partners.

• Generate reports and help maintain the KOR Dashboard.

• Act as a professional and welcoming point of contact for internal and external stakeholders.

• Respond to basic inquiries from clients and vendors and coordinate issue resolution as needed.

• Represent the mission, values, and culture of the Good Place Institute in all communications.

• Degree or equivalent experience in business administration, accounting, or a related field preferred.

• 3–5 years of experience in office administration or a similar role.

• Experience with or willingness to learn systems such as:

  • Sage Intacct (Accounting)

  • ActiveCampaign (CRM)

  • Good Place Digital Platform

• Strong organizational and multitasking skills with excellent attention to detail.

• Working knowledge of basic accounting (AR/AP).

• Comfortable coordinating projects and managing competing priorities.

• Proficient with Microsoft Office and/or Google Workspace.

• Clear, professional written and verbal communication skills.

• Strong problem-solving and critical-thinking abilities.

• Ability to work independently while collaborating with diverse teams.

• High level of discretion, integrity, and confidentiality.

• Adaptable and eager to learn new technologies.

• Service-oriented mindset with a genuine desire to help others succeed.

• Be part of a purpose-driven organization focused on meaningful work and human flourishing.

• Work closely with mission-aligned leaders and teams.

• Opportunity to grow your skills while supporting impactful work across organizations and communities.

• A values-based culture that prioritizes integrity, service, and stewardship.

If you are energized by organization, service, and supporting meaningful work, we’d love to hear from you.