Shared Services Care Coordinator at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Shared Services Care Coordinator in United States.

This role offers an opportunity to play a key part in improving patient access to specialty medications while supporting clinic partners in delivering high-quality care. You will coordinate between patients, providers, and operational teams to streamline workflows, manage prescription fulfillment, and resolve issues efficiently. The position requires proactive problem-solving, attention to detail, and the ability to navigate complex processes in a fast-paced, healthcare-focused environment. You will take ownership of projects across areas such as claims reconciliation, credentialing, PBM audits, and supply management, while contributing to the optimization of clinic operations. This role provides the chance to make a tangible impact on patient experiences, support clinical teams, and enhance operational efficiency across multiple healthcare settings. Collaboration, communication, and a solution-oriented mindset are essential to succeed and drive meaningful improvements.

• Coordinate with clinic partners to ensure adequate inventory, supplies, and accurate medication ordering
• Streamline processes and workflows in partnership with clinical and operations teams
• Monitor prescription fulfillment, troubleshoot issues with claims, payments, and equipment, escalating when necessary
• Serve as the liaison between patients, providers, and operational teams to resolve issues efficiently
• Lead projects in areas such as PBM audits, claims reconciliation, credentialing, legal compliance, accreditation, IT implementation, and supply management
• Support clinic partner onboarding, training, and ongoing process improvements
• Maintain high standards of accuracy, compliance, and patient satisfaction across all responsibilities

Requirements:

• Experience in pharmacy operations, specialty medication coordination, or related healthcare roles
• Strong understanding of pharmacy technician skills, claims processing, and patient care workflows
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment
• Excellent problem-solving skills, attention to detail, and proactive approach to challenges
• Strong communication skills for interaction with patients, providers, and cross-functional teams
• Comfortable working with IT platforms, electronic health records, and workflow systems
• Experience with benefits investigation, prior authorization, and financial assistance programs preferred
• Self-motivated and adaptable, with a collaborative mindset and focus on improving patient experiences

Benefits:

• Competitive salary and equity opportunities
• Comprehensive healthcare, vision, and dental coverage
• Paid time off and generous parental leave
• Flexible remote-first work environment with occasional on-site responsibilities
• Opportunities for professional growth and skill development
• Collaborative and inclusive team culture that values creativity and problem-solving
• Supportive leadership invested in employee satisfaction and development