Building Operator & Caretaker at Martello Group – Victoria, British Columbia

About Martello Group
The Martello Group of Companies, founded in 1988, is becoming a well recognized property management and commercial real estate firm in Western Canada. We are proud to be a family business and bring our clients and tenants two generations of stability, dependability and personal service.

About the role

As Building Operator you will be responsible for the on-site operational oversight and maintenance of a portfolio of commercial and residential building(s) in Victoria. You will be part of the team managing these properties along with the designated Property Manager and Operations Director. You will also be working directly with tenants and owners of these properties on a daily basis. This position is best suited to candidates with strong experience in building operations and maintenance who lives within a short commute of the portfolio area. This position has the opportunity for salary advancement and skill development.

What you'll do

• Acting as the public face of Martello for the portfolio of properties under your oversight
• Acting as a primary point of contact regarding operational and maintenance issues for tenants and owners
• Troubleshooting and providing minor routine and preventative maintenance and repairs on building systems, including HVAC, plumbing and electrical
• Responding to occupant complaints and performing minor repairs
• Performing building checks and maintaining operations
• Regularly completing the daily activity log at each property
• Maintain a current inventory of tools and supplies at each property
• Liaising with contractors and trades
• Monitoring, inspecting and testing environmental, safety and security systems
• Obtaining contractor estimates and quotes and ensuring completion of work
• Light cleaning and custodial work from time-to-time
• Conduct move-in, move-out, mid-tenancy, and abandonment inspections.
• Prepare and post legal notices as required.
• Coordinate and oversee unit turnover processes, including preparing move-out condition reports.
• Arrange access and supervise trades on-site when necessary.
• Perform vacancy checks and interim inspections.
• Facilitate communication and coordination between tenants, owners, and vendors.
• Complete office administration tasks related to site operations
• Will be on call for emergency response 24/7

Qualifications

• 3 or more years of prior experience in either contract or full time building operations and maintenance roles is required
• Experience with mechanical systems such as HVAC and DDC is an asset.

• Attention to detail and ability to work systematically to keep the properties in a well maintained condition
• Clear written and verbal communication skills
• Strong ability to work independently without supervision
• The ability to complete tasks assigned in a timely fashion
• Computer skills: ability to use Microsoft office suite as well as emails
• Independent problem solver
• An outgoing and friendly demeanor is highly valued
• We value education from either SAIT, BOMA or BOMI, but these are not required
• Familiarization with emergency procedures in the event of a fire, flood etc.

The pay range for this role is:
26 - 39 CAD per hour(Remote (Victoria, British Columbia, CA))