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Service Advisor at JKC SD2 LLC – El Cajon, California

JKC SD2 LLC
El Cajon, California, 92021, United States
Posted on
Updated on
Salary:$60000 - $100000Job Function:Customer Service

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About This Position

Description:

Overview:

The Service Advisor acts as the primary liaison between customers and the service department. This role is responsible for writing service orders, communicating repair needs, and ensuring a smooth and transparent service experience. The ideal candidate is customer-focused, organized, and skilled at explaining technical information in a way customers can understand.

Responsibilities:

  • Greet customers and assess their vehicle service needs
  • Create detailed repair orders and obtain necessary authorizations
  • Communicate repair estimates and timelines clearly
  • Coordinate with technicians to ensure timely repairs
  • Review completed work with customers and handle billing
  • Maintain high CSI (Customer Satisfaction Index) scores

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Ongoing training and development opportunities
  • Employee discounts on services
Requirements:

Job Location

El Cajon, California, 92021, United States
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Job Location

This job is located in the El Cajon, California, 92021, United States region.

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