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Service Advisor at JKC SD2 LLC – El Cajon, California

JKC SD2 LLC
El Cajon, California, 92021, United States
Posted on
Salary:$60000 - $100000Job Function:Customer Service

About This Position

Description:

Overview:

The Service Advisor acts as the primary liaison between customers and the service department. This role is responsible for writing service orders, communicating repair needs, and ensuring a smooth and transparent service experience. The ideal candidate is customer-focused, organized, and skilled at explaining technical information in a way customers can understand.

Responsibilities:

  • Greet customers and assess their vehicle service needs
  • Create detailed repair orders and obtain necessary authorizations
  • Communicate repair estimates and timelines clearly
  • Coordinate with technicians to ensure timely repairs
  • Review completed work with customers and handle billing
  • Maintain high CSI (Customer Satisfaction Index) scores

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Ongoing training and development opportunities
  • Employee discounts on services
Requirements:

Job Location

El Cajon, California, 92021, United States
Loading interactive map for El Cajon, California, 92021, United States

Job Location

This job is located in the El Cajon, California, 92021, United States region.

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