Credit & Collections Supervisor at Venturi Supply – Fort Worth, Texas

Join our expanding team!

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Credit and Collections Supervisor will contact clients to collect outstanding payments. This position must strike a balance between maintaining trustful relationships and ensuring timely payments. The Credit and Collections Supervisor should always exhibit professionalism and trustworthiness. In addition, this position must possess excellent communication skills, as well as an ability to work independently.

Responsibilities

• Take action to collect past due customer balances through a combination of methods including telephone calls, emails, and other professionally appropriate means. Place a high-volume of phone calls to our customers to collect balances.
• Work with customers to collect outstanding balances. Use persuasive communication skills to arrange payment while striving to maintain the goodwill of our customers.
• Interact with internal departments to reduce AR Aging.
• Identify, monitor, and maintain assigned past-due accounts, including handling customer phone calls, account adjustments, reconciliations and credit memos.
• Review daily credit holds to ensure credit risk and payment issues in the portfolio are under proper control, and work to reduce the number of holds.
• Setup and maintain customer and vendor accounts within the ERP system, including but not limit to:
• Process new customer credit applications, research customer’s financial condition, obtain creditor trade references, and obtain appropriate credit reports to determine the degree of credit risk.
• Completed credit applications and forms requested by our customers and vendors
• Research and respond promptly to customer inquiries and assist with account reconciliation.
• Other duties as assigned

Lead Responsibilities

• Leading and motivating the team to achieve performance goals.
• Setting clear objectives and expectations for team members.
• Providing coaching, support, and feedback to enhance team performance.
• Ensuring projects are completed on time and within budget.
• Acting as a liaison between upper management and staff.
• Analyzing performance metrics and identifying areas for improvement.
• Implementing strategic initiatives to achieve organizational goals.
• Addresses personnel issues with management and fosters a positive work environment.

• High school diploma or GED, and three or more years related experience and training; or equivalent combination of education and experience, bachelor’s degree preferred but not required.
• A minimum of three years of experience in Accounting or Finance.
• Proven management experience with a record of accomplishment of overseeing at least 2 direct reports, ensuring effective team performance and accountability.
• Computer literate; Proficient with MS Office 365.
• Knowledge of basic accounting procedures and practices.
• Understanding fundamental company structures (sole proprietorship, partnership, LLC, corporation).
• Familiarity with credit policies and procedures.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Proven analytical and problem-solving abilities with attention to detail.
• The ability to communicate effectively, both in writing and verbally.
• Thrives in a collaborative team environment.
• A detail-oriented work style, comfortable with multiple priorities being juggled while maintaining a consistent work approach.
• Physical requirements: sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.
• Ability to pass a background check, MVR check, and drug test.

Benefits

We're dedicated to our employees' and their families' health and well-being.

• Benefits begin on the first of the month following 30 days of employment.

Exceptional Health Coverage

• Two medical plans, including HSA-qualified, with virtual care.
• Dental and vision coverage, including kids' orthodontia.
• HRA reimbursement eligibility.
• Employer-paid life and long-term disability insurance.

Smart Financial Benefits

• 401(k) plan: Pre-tax and Roth options plus a generous employer matching contribution.

Time Off & Work-Life Balance

• Enjoy 10 paid holidays and accrue PTO from your first day.
• Flexible workplace culture with career growth opportunities.

Wellness & Support

• Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family.
• Resources to support mental, emotional, and financial well-being.

Culture that Works for You

• Join a team that values integrity and innovation.
• Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.
• Be part of a company that prioritizes people over profits.

Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.