Credit and Collections Manager at Foster Fuels – Forest, Virginia

SUMMARY

Foster Fuels, Inc. a national fuel distribution and fuel service provider has an opening for a Credit and Collections Manager. The focus of this opportunity will be to work closely with the Business units, oversee the company's accounts receivable, managing credit risk, setting credit limits for customers, and directing collection efforts for overdue accounts.

DUTIES

• Document and implement collection procedures that reduce the amount of delinquency of outstanding accounts.
• Maintain a working knowledge of current credit and collection legal requirements and state of the art protocols and integrate them into existing processes.
• Based on balance due aging, designs and implements processes to contact customers who have outstanding accounts based on delinquency of account to recover past due payments.
• Monitors and negotiates on the payment of past due accounts. Establishes procedures for final demand of payment.
• Research, identify and select outside Credit Collection agencies for use when accounts have exhausted all internal controls.
• Research and evaluate Customer's credit worthiness based on scoring models to predict risk and vulnerability.
• Approve or reject service request based on credibility and potential revenue losses.
• Monitor the finance charge process and oversee any needed development or changes to that process.
• Negotiate payment terms with customers on past due accounts.
• Serve as an active team member, who is able to integrate with all business units Leaders, to ensure best return on accounts possible.
• Establishes metrics and reports results on success of the Credit and Collection efforts.
• Maintains integrity of customer accounts and relationships by keeping information confidential
• Resolve unpaid claims by taking appropriate actions to recover loss revenue within the legal system by seeking court judgments, making court appearances, and performing any follow-up measures available.

REQUIRED SKILLS

• Bachelors degree in Business Administration, Finance or a related field.
• 3-5 years previous experience in a related area as an individual contributor.
• Strong understanding of credit, collections, cash application, and billing in a B2B environment.
• Highly proficient in computer software, i.e. databases, Microsoft office, credit and collection systems
• An analytical mind and good math skills
• Outstanding communication skills (written and oral)
• Organizational and leadership skills
• Team member in a cross functional matrix team environment
• Other duties and responsibilities as assigned related to the stated job function

PREFERRED SKILLS

• Financial & Analytical skills
• Technical proficiency
• Legal and compliance knowledge
• Negotiation and communication
• Strategic thinking

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

BENEFITS SUMMARY

Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 4 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.

Additionally Foster Fuels Offers:

• Medical Flexible Spending Account (FSA) and Dependent Care FSA
• $10,000 Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
• Paid Time Off
• 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
• Annual Discretionary Market-Based and Performance Raises
• Annual Discretionary Bonuses
• Paid Parental Leave
• Annual Credit to company swag store depending on position
• Educational Assistance Program
• Employee and Dependent Scholarship Opportunities
• Employee Pricing on Appliances, Service, Propane, and Heating Oil
• Foster Gives Program
• Referral Bonuses
• Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily
• CDL Sign-On Bonus
• Gym/ Fitness Reimbursement – up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.