Shop Foreman/Truck Center at Fleet Equipment, LLC – Memphis, Tennessee

About Fleet Equipment, LLC

Our People: We have decades of combined service, logistics, and parts experience that result in being able to match equipment to application and still help you stay within your budget. Expertise to help determine the best equipment to handle the load, and the knowledge and ability to provide the equipment; new or used.

Our Headquarters: Our property is centrally located at the “Crossroads of America’s Distribution Center,” on 40 acres that stretch along I-240 between Highway 78 / Lamar Avenue and Airways Blvd. on Farrisview Blvd., in Memphis.

Our Inventory Sources: As dealer for many of the leading trailer manufacturers, we maintain strong relationships with many of the nation’s leading logistics companies and can purchase in large quantities to meet the customer’s needs.

Our Service: We are here for you, our customer, before, during and after the sale. It is our desire and passion to see that your experience at Fleet Equipment, LLC exceeds your expectations and provides exceptional customer satisfaction.

About the role

The Shop Foreman – Truck Center is responsible for overseeing daily shop operations, managing repair orders from start to completion, and ensuring high-quality service delivery. This role provides technical leadership to technicians, coordinates workflow, and ensures efficient communication between customers, technicians, and support staff. The Shop Foreman plays a key role in maintaining productivity, safety, and service excellence.

What you'll do

• Open, manage, and close all repair orders from start to finish
• Prepare accurate repair estimates and communicate findings with customers in a timely manner
• Coordinate closely with the Parts Department to ensure parts availability and minimize downtime
• Monitor shop workflow and assign work to technicians to maximize efficiency and productivity
• Provide diagnostic and technical support to technicians as needed
• Perform quality control inspections on completed repairs to ensure work meets company standards
• Maintain clear and consistent communication between technicians, customers, and support staff
• Assist in training, mentoring, and developing technicians to improve skill levels and performance
• Ensure proper documentation of all repairs and services performed
• Assist Service Manager in meeting departmental productivity and profitability goals
• Maintain clean, organized, and safe shop environment
• Follow and enforce company safety procedures and policies
• Assist with prioritizing emergency and high-priority repairs
• Monitor technician performance and provide feedback to Service Manager

Qualifications

• 5+ years of heavy truck or diesel repair experience preferred
• Previous leadership or foreman experience preferred
• Strong diagnostic and troubleshooting skills
• Knowledge of truck systems including diesel engines, electrical, brakes, suspension, and driveline
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Computer proficiency and experience with shop management software preferred

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs
• Work in shop environment including exposure to noise, heat, and heavy equipment
• Occasional extended hours based on business needs

Work Environment

• Truck service and repair shop environment
• Fast-paced, deadline-driven atmosphere
• Interaction with technicians, customers, and management