Zingerman's Roadhouse Administrative Assistant at Zingerman's – Ann Arbor, Michigan

Roadhouse Administrative Assistant

Compensation: $20-$22 per hour

Hours/Shift: Monday-Friday 10am - 4pm (core hours w/ some flexibility on weekend) - 30 hours/week

Performance Expectations - Essential Functions:

• Assist Managing Partner, staff accountant, and roadhouse managers with duties as assigned (communications, payroll support, project management, etc.)
• Monitors shared email account, answers questions, and provides information as needed
• Provides customer service to other ZCoB businesses, vendors, co-workers, customers
• Assists with Roadhouse administrative tasks (answering phones, distributing mail, copying, collating, faxing, filing, scanning, maintaining electronic files/records, overseeing office supplies, etc.)
• Maintains calendars and scheduling
• Regularly attends weekly huddles and other business meetings
• Provide other support as needed
• Assists with creating and implementing systems and processes
• Identify and implement process improvements to increase efficiency and accuracy
• Handle sensitive information in a confidential manner

Requirements

• At least 1 year of experience in a clerical/administrative role
• Strong proficiency in Google Applications, Gmail, Google Docs, and the Web
• Experience giving customer service over the phone and in person
• Familiarity with restaurant or food service operations is a plus
• Experience in HRIS systems a plus

Desired Personal Characteristics

• Passionate about giving great service to others
• Strong organizational skills with the ability to multi-task
• Can work effectively in a fast-paced environment and is available to answer questions from coworkers as needed
• Can perform routine daily tasks with close attention to detail, while understanding the bigger picture
• Has a flexible approach to problem solving with a strong work ethic
• High level of integrity and honesty
• Discreetly handles confidential information
• Is able to perform with a high degree of focus, organization, accuracy, consistency, and timeliness
• Has strong written and oral communication skills
• Is able to set priorities and follow-through

Physical Requirements

• Able to ascend/descend between multiple levels of the Roadhouse building
• Ability to do occasional light lifting (up to 10 lbs)