Maintenance at Copeland Group – New Orleans, Louisiana

Summary / Job Purpose

Maintains the physical condition of the hotel according to established operating and safety standards, ensuring that service requests and repairs are made correctly and in a timely manner.

Responsibilities & Job Duties

• Performs general guest room and public area maintenance and repairs on HVAC, plumbing, and electrical equipment.
• Checks on all guest room electrical appliances and circuits, including refrigeration controls, television sets, and lighting systems, making repairs where necessary.
• Provides guest room service. Repair status to front desk, Chief Engineer, and Executive Housekeeper.
• Performs general carpentry, tiling, painting and wall surface repairs.
• Responds in a timely, courteous manner to guest questions, complaints, or requests.
• Properly maintain tools, workspaces, and equipment.
• Completes preventive maintenance checklists and other maintained records.
• Performs other duties as assigned.

Qualifications – Education, Experience, & Skills

• High school diploma or equivalent
• Minimum two years of hotel or apartment experience.
• HVAC certification preferred.
• Knowledge of basic electrical and plumbing maintenance
• Experience with general maintenance tools.
• Troubleshooting ability with skills in painting, HVAC, and carpentry.
• Ability to tolerate exposure to extreme temperatures and cleaning chemicals.
• Ability to communicate effectively with guests and coworkers.
• Ability to work a flexible schedule, including weekends and holidays.

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