Youth Care Professional - Lynx - Sat - Sun - Night Shift at Nexus Family Healing – Baltimore, Maryland

We are hiring full-time and part-time Youth Care Professionals to join our team!

Nexus Family Healing is a national nonprofit network of mental health agencies with over 50 years of restoring hope for thousands of children and families through outpatient/community mental health services, foster care and adoption, and residential treatment.

We have a variety of full-time residential counselor positions available throughout our Residential Treatment Center and our Diagnostic program. The residential treatment center offers emotional, behavioral, mental health, and sexually problematic behavior programs. The short-term (90-day) diagnostic (DETP) program serves male, female, and transgender youth who have been commercially sexually exploited.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Increased starting pay rate-$18.00 - $21.00 per hour!

In addition to the base pay rate, employees are eligible for:

• $1.00/hour added to base pay rate, after achieving and providing proof of the RCYCP certification
• $2.00/hour for each hour worked in the diagnostic (DETP) program
• $0.20/hour weekend shift differential for each hour worked on the weekend (defined as Friday at 10:00pm through Sunday at 10:29pm)

Schedule:

Saturday - Sunday - 6:00am - 2:30pm

Program:

Lynx

Position Summary: The Youth Care Professional is responsible for providing reliable and timely support and reinforcement of all therapeutic programing by providing guidance and direction to clients in their daily living activities by utilizing trauma informed practices to maintain a safe environment, while ensuring the client’s needs are met.

All levels of YCP primary responsibilities include but are not limed to:

• Daily Youth Care Support
• Initiatives engagement with client and provides safe interactions, mentorship and supervision of their daily activities and behaviors according to established guidelines and procedures.
• Monitors and coach’s clients to achieve activities of daily living such as personal hygiene, grooming, upkeep of living areas and laundry.
• Assures clients adhere to and engage in the daily schedules and activities established for the program, including school, therapy sessions, group sessions, external appointments, and family visits.
• Serves as a mentor and role model by demonstrating compassion and understanding for feelings, and experiences of staff and clients; communicates in an honest, positive, and respectful manner.
• Plans and participates in creating daily scheduling, activities, treatment planning, guidance plans, and safety protocols.
• Demonstrates acceptance and inclusivity concerning individual commonalities and differences such as gender, race, age, culture, ethnicity, class, religion, disability, and gender identity.
• Advocates for the client’s needs.

• Treatment Planning & Protocol
• Administers medications accurately per established protocols; ensures the documentation and recording requirements of client record is accurate and compliant.
• Remains cognizant and aware of individual client phases, privileges, and restrictions; objectively and empathetically, adjusts and adapts interactions with clients accordingly, to individual phases.
• Engages in therapeutic interventions with clients within treatment parameters, while always maintaining healthy and appropriate boundaries with clients and families.
• Demonstrates and abides by the Empowering Restorative Engagement Model (ERE Model) and programming; directs staff in developing action plans, safety planning through the ERE model.
• Engages in counseling sessions with clients and assist in the development of treatment plans as needed.
• Facilitates or co-facilitates educational groups that support treatment plan goals, and therapeutic programming.

• Client & Family Reinforcement
• Plans, participates, and successfully carries out off-campus client activities as designed while effectively managing the group, and providing appropriate supervision of client/s. Assists in the transportation of clients for home visits, doctors’ appointments, planned recreational activities, etc. as required.
• Fosters balance and accountability by creating safe space with client; holds clients accountable to their actions while continuing to focus on the greater picture of supporting social and emotional growth and development.
• Engages with and actively listens to clients and families; seeks to understand the client by honoring and respecting their thoughts, feelings, emotions, and perspectives.
• Maintains a trauma-informed care approach when working with clients and staff; infuses and applies restorative practices with clients by supporting accountability.

Client Safety & Agency Policy & Procedures

• Reports signs and symptoms that may require intervention or referral; communicates observations of client suicidal or violent tendencies, self-mutilation, eating disorders or chemical dependency.
• Prioritizes the client’s emotional and physical safety; collaborates with coworkers to maintain a positive, respectful, clean, strengths-based, and therapeutic environment.
• Ensures compliance with all safety policies and procedures involving living areas, buildings campus grounds and while attending off-campus locations and activities.
• Performs First Aid/CPR procedures and responds according to established protocols in the event of an emergency.
• Remains calm and demonstrates positive and effective de-escalation techniques and strategies in conjunction with crisis management training.
• Remains calm and demonstrates appropriate supervision of clients by actively listening, actively observing, and being proactive to avoid problems.
• Complies with Nexus policies involving privacy and confidentiality for clients and their families.
• Completes all client related documentation accurately and professionally (incidents, progress notes, etc.)

Agency and Team Collaboration

• Maintains positive team interactions, and regularly attends and actively participates in staff meetings, positively representing and advocating for the needs of clients (and their families as applicable).
• Partners and assumes responsibility in managing the milieu in the absence of the Milieu Lead or Milieu Supervisor as requested.
• Participates in the onboarding, training and development and assumes mentorship role for new staff.
• Completes all assigned training, adheres to company policies and procedures while exhibiting curiosity and initiative to learn and receptive to feedback and ongoing development.

Supervisory Responsibility:

None

Education & Licensure for YCP, YCPI, YCPII & YCPIII

Minimum 21 years of age

High School diploma or GED is required.

Valid Driver’s License required. Must meet state regulating agency and company driving requirements.

Experience:

• YCP: Previous experience is not required.
• YCP I: 1+ years’ experience in a field of treatment, probation, case management in human services, in-home work, therapy, or counseling or has met the Nexus Proficiency and YCP Program requirements.
• YCP II: 1 to 1.49 years of experience in residential setting (residential, group home, congregate care) or has met the Nexus Proficiency and YCP Program requirements.
• YCP III: 1.5 to 2 years’ (18-24 months) experience required, in a residential setting or has met the Nexus Proficiency and YCP Program requirements.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.