Learning Ops Specialist at DELUX PUBLIC CHARTER, LLC D/B/A JSX AIR – Dallas, Texas

Location: Dallas, TX 75209, USA

Job Category: Corporate Soul

Requisition Number: LEARN002702

Schedule: Full-Time

Minimum Pay: $58,000 USD

Maximum Pay: $68,000 USD

Description: This Is How We Fly:
At JSX, we’re not just a lifestyle carrier—we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role:
The Learning Operations Specialist provides essential operational, compliance, and administrative support to the Organizational Effectiveness function. This role ensures learning programs are delivered accurately, on time, and with a high level of organization and professionalism.
Working closely with the Senior Organizational Development Specialist, you will serve as the backbone of learning execution—managing logistics, learning systems, communications, and follow-through. You will also support the delivery of Red Stripe (New Crewmember Orientation) and occasional learning sessions, helping ensure a consistent and engaging experience across the organization.
This role is based in Dallas, TX and requires on‑site work 4 days per week. Candidates must be local to the DFW area to be considered, as relocation assistance is not available.
A Day in the Life:
Your day will be highly organized and detail-driven, focused on coordinating learning programs, supporting compliance, and ensuring a seamless experience for Crewmembers. Additional responsibilities include:

Provide day-to-day operational and administrative support to Organizational Development

Coordinate logistics for learning programs including scheduling, calendars, participant tracking, and meeting setup

Serve as a point of contact for learner questions related to scheduling, access, and completion

Conduct proactive follow-up with Crewmembers and leaders to ensure timely completion of required training

Maintain accurate compliance documentation to support audits and reporting needs

Administer Workday Learning including course assignments, learner groups, and session management

Produce standard reports and dashboards related to learning completion and compliance

Draft and distribute learning communications including invitations, reminders, confirmations, and status updates

Support the delivery of Red Stripe orientation, including occasional facilitation or co-facilitation

Prepare materials, coordinate presenters, and manage logistics for workshops and training sessions

Step in as a presenter when needed using established content and materials

Provide support to Internal Communications and Engagement initiatives as needed

Why You'll Love This Role:

Be the Backbone of Learning: Your work enables learning programs to run smoothly and successfully

Make an Impact: You directly support Crewmember development, compliance, and engagement

Variety in Your Work: From systems to communications to facilitation, no two days are the same

Collaborative Environment: Partner across HR, leadership, and the business to deliver meaningful programs

What Makes a Successful Learning Operations Specialist?

We’re looking for someone who is:

Highly Organized: You manage multiple programs, deadlines, and details with precision

Detail-Oriented: You ensure accuracy across systems, reporting, and compliance tracking

Service-Oriented: You provide a seamless and supportive experience for Crewmembers and leaders

Communicative: You deliver clear, professional communication across a variety of audiences

Reliable: You follow through and ensure nothing falls through the cracks

Entrepreneurial: You take ownership, act decisively, and continually seek to improve.

Required Education & Experience:

2–4 years of experience in learning coordination, HR operations, training administration, or compliance support

Experience supporting required or compliance-based training programs

Hands-on experience with a Learning Management System (Workday Learning preferred)

Preferred Qualifications:

Bachelor’s degree in HR, Education, Business, or related field

Familiarity with adult learning environments

Skills, Licenses, & Certifications:

Strong organizational and administrative skills with high attention to detail

Ability to manage multiple priorities in a fast-paced environment

Comfort working with learning data, reporting, and tracking

Strong written and verbal communication skills

Proficiency with Microsoft 365 (Outlook, Excel, Teams, PowerPoint)

Customer-service mindset with strong follow-through

Confidence presenting to groups using established materials

Pay & Perks:
Compensation is $58,000 - $68,000 annually. This was established after performing market research and is aligned with our approach to compensation.

Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.

Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.

401(k) match: 50% of your first 8%

Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Duties and responsibilities may change based on operational needs, regulatory requirements, or business priorities.

JSX is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.