What is the role of a Director of Solutions Engineering at Paramark?

The Director of Solutions Engineering position at Paramark is a Full-Time opportunity in the relevant field.

Where is this Director of Solutions Engineering job located?

San Francisco, California, United States

What industry does this Director of Solutions Engineering position belong to?

This role spans multiple industries.

What is the expected salary for this Director of Solutions Engineering job?

Compensation will be discussed during the hiring process.

How can I apply for the Director of Solutions Engineering position at Paramark?

You can apply directly through the application link provided.

Director of Solutions Engineering at Paramark

We help Marketing teams understand what’s really driving growth and decide where to invest next through advanced measurement, experimentation, and scenario planning.

Director of Solutions Engineering

San Francisco, CA (hybrid, 3 days in person)
Full-time
10+ years of experience
Base comp: $177,300 - $237,000

Please reach out to Pete Belknap (pete@paramark.com) to learn more.

We reimburse eligible relocation expenses (up to $20k) for candidates relocating from outside the bay area.

The company

Marketing teams spend $1.5 trillion a year on various channels and programs. And yet most of those capital allocation decisions are guided by gut feel, broken attribution, and backward-looking metrics.

Paramark helps them optimize spend across all their channels and programs. There are proven scientific ways to do this, but they are poorly understood and practiced by only a tiny fraction of teams. Companies waste millions on campaigns that don’t work, while failing to invest in critical long-term initiatives simply because they’re harder to measure. Most are sorely lacking in both measurement and experimentation capability.

We’re fixing this by creating a system of action that teams use to understand, to forecast the impact of their investments, and to experiment with new ideas. The opportunity is huge: 100k+ mid-market businesses worldwide, spending $1.5T on marketing annually, with a large chunk of that going to waste. Our target customer spends between $10M and $100M on Marketing annually.

We founded the company in 2023 and have strong traction. Our customers include both consumer and business brands like Square, Chime, Ramp, Rippling, Speak, Toast, and many more.

We work 3-5 days a week from our office in San Francisco. We truly believe the best results come from in-person collaboration, but we also want to strike the right balance and give everyone the flexibility they need to enjoy life outside of the office. Our existing team respects the need to not have work be your life, but understands the importance of scaling a new business in a collaborative environment.

We’ve raised $8M from Greylock and several CXO-level advisors and angels from companies like Open AI, Dropbox, Salesforce, Asana, and P&G.

Read more

Purpose, Mission, and Values
How we work
About the founders
Time off policy
Compensation Philosophy

The opportunity

At Paramark, solutions engineering is a blend of applied ML, python, and SQL. The solutions engineering team owns and operates our customer-facing ML workflows and produces the insights our customers rely on.

Your team

You’ll lead our solutions engineering area. At Paramark, solutions engineers perform the hands-on ML for our customers. Solutions engineers’ purpose is to delight our customers with quality, timely analysis that helps them find sustainable ways to make money.
You’ll build the area from its current early stage and lay the foundation for continuous growth. You’ll manage the team directly until you hire a senior manager (reporting to you).
This is a manager-of-managers role. You’ll grow the area from 5 to 15 individuals this year, at least. The area is one team at the moment, but will soon encompass multiple teams.
You’ll collaborate with and influence our data science, software engineering, and growth advisory teams in this role.
You’ll report to the CTO, Pete, who is currently leading the area directly.

Your role

Setting direction
- You’ll be given wide autonomy to make foundational decisions and achieve outcomes that propel the business and delight customers. As the owner of our ML workflows you will have the leverage you need to do it.
- You will become an expert in the ML workflows your team performs. You will leverage this expertise to drive outcomes felt across the company. The technical challenges are some of the biggest in this role.
- You drive efficiencies in your teams to improve their throughput. These take many forms, including building tools, process improvements, and continuous learning and development.
- You significantly influence the product roadmap through multiple vectors.
- You influence the actions and outcomes of adjacent teams, starting with the product engineering, data science, and growth advisory teams.

Results
- You ensure that your teams produce high-quality and timely analyses for our customers. You are always tuning your teams to produce better and faster results. You understand that this effort will never be done.
- You build self-organizing, always-improving teams.
- You partner with our Data Science team to improve our ML workflows and to train the solutions engineering team members accordingly.
- You collaborate with our Growth Advisory team to delight customers.

Talent
- You help your team members achieve their career goals while simultaneously hitting your teams’ goals, without sacrificing one for the other.
- You don’t lose sight of events on the ground with your teams. You deliver helpful feedback in real time.
- You communicate high expectations to your team members and hold them accountable for the same.
- You recruit top talent for your team without sacrificing its diversity, and you design your hiring process accordingly. You understand that this is a “both and” requirement rather than an “either or” one. You take responsibility for hitting your hiring goals.

Culture and values
- You consistently demonstrate strong alignment with our values and influence others to do the same (Purpose, Mission, and Values).

You
Your experience and skills

10+ years of experience in a technical domain, with 5+ years as a manager, and 2+ years as a manager-of-managers. You will be the first manager we’ve hired in the technical team, and it’s important that you’ve already had a chance to learn management, managing both ICs and managers. As an early-stage startup, our room for error is small.
You’ve worked at a startup with fewer than ~100 people. You’ll rely on this experience when navigating the large degree of ambiguity in your role. You’re very skilled at managing ambiguity, and it doesn’t prevent you from getting things done.
High attention to detail. You understand what it takes to produce high quality results in complex situations, and you know how to develop this attribute across your teams.
Experience with causal inference, machine learning, regression analysis, or A/B testing. We will help you build on this foundation to become an expert in our machine learning workflows.

Your interests

Growing as a manager and as a leader. You understand that this is never done and that you will learn from everyone you meet at Paramark, even our most junior team members.
Learning marketing, data science, and machine learning. You’ll have a lot to learn, and you’ll be excited about it.
Creating happy customers. Your choices will be guided by a passion to make our customers happy.
Creating a warm and welcoming company culture. Building a great product is only the beginning for us. We’re equally passionate about building a company that we still want to work at 10 years from now, and you will play a huge role in making this happen.

Benefits and culture

Many of us have kids, family lives, and health problems to manage. We don’t think early stage startup life requires 18 hour days, or even 12 hour days. We’re intent on building a different kind of culture, one that is truly sustainable. That means reasonable working hours (we’re out of the office before 6), taking a break when we need it, and checking in with each other. Our Purpose, Mission, and Values guide us.
Simple Time off policy : all federal holidays plus 4 weeks of PTO per year. Health comes first, and everyone needs to take time off to recharge and rejuvenate.
Medical, dental, and vision insurance provided with 100% of employee premiums / 50% of family premiums covered.

Director of Solutions Engineering at Paramark – San Francisco, California

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