Banquet Captain/ Server/ bartender at Crosswinds Golf Club – Savannah, Georgia

Job Title: F&B Banquet Captain
Department: F&B
Reports To: Front of House Manager and Assistant GM/Director of Sales

Prepared By: General Manager
Approved By:
Last Modified: 3/20/25

Job Summary

- Ensure that the all aspects of Crosswinds Front of House and Banquet departments are operating under the policies and procedures that have been established by the HR Department and the General Manager.

Job Accountabilities

Opening and closing of the restaurant and events.

Weekend availability is required.

Oversee the management of the FOH and Banquets when FOH Manager is not present.

Keeping all areas of Grille 19 and the banquet room clean and orderly.

Manage all daily operations of the bar (re-stocking, etc).

Responsible for execution of Banquet setup and breakdown.

In charge of regular cleaning of bar, foyer, banquet room, bathroom, windows including sweeping, mopping, re-stocking, etc.

Any other duties as assigned by the Director of Sales or General Manager.

Maintains open communication with Director of Sales and General Manager.

Represents Company in a professional manner at all times.

Performs other duties as assigned or requested.

Assist BOH of house if necessary.

The Company reserves the right to add or change duties at any time.

Must work within the guidelines of the Gallea Golf Properties, LLC employee handbook.

Job Qualifications

Minimum Education: High School Graduate

Minimum Bartending and events Experience: 1 Year

Preferred Bartending and events Experience: 1 Year

Preferred Field-of-Expertise: Bartending/Event Service/Server Experience

Skills

Must perform general physical activities.

Must possess basic knowledge of the language and terminologies used in this occupation.

Must possess the ability to receive and follow direction and be dependable.

Must possess excellent verbal communication skills.

Must have ability to drive a golf cart

Must possess excellent interpersonal skills.

Competencies

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas.

Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.

Professionalism - Approaches others in a tactful and polite manner; Maintains composure during stressful times; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.

Technical Skills - Assesses own strengths and weaknesses; Pursues developmental opportunities; Shares expertise with others.

Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to objectives.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Drivers Licence with good driving record required

Physical Demands

Occasionally required to sit.

Occasionally required to walk.

Occasionally required to use hands to finger, handle, or feel.

Occasionally required to reach with hands and arms.

Occasionally required to talk or hear.

Occasionally required to bend, lift or climb.

Occasionally required to lift light weights (less than 25 pounds).

Occasionally required to lift moderate weights (25-50 pounds).

Occasionally required to lift heavy weights (50 pounds or greater).

Finger dexterity required.

Hand coordination required.

Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

Exposure to adverse conditions.

Exposure to extreme heat.

Exposure to extreme cold.

Exposure to wet and/or humid conditions.

Exposure to moving mechanical parts.

Exposure to high, precarious places.

Exposure to fumes or airborne particles.

Exposure to toxic or caustic chemicals.

Exposure to outside weather conditions.

Possible risk of electrical shock

Possible risk of vibration.

Protective clothing or equipment is required including: gloves, helmets, steel-toed boots, and protective eyewear.

The noise level in the work environment usually is loud.

Job Type: Part-Time

Compensation : $10.00 hourly rate base pay plus tips and event grat. Average Hourly Rate is $10-30 per hour.