Shop Technician at FPRS West Inc – Concord, North Carolina

Why choose Wheelhouse:

Wheelhouse (formerly the Ford Performance Racing School) fills a unique role between the motorsports and car culture worlds. We are not a dealership. We provide once-in-a-lifetime automotive experiences for car enthusiasts through performance driving programs, using performance vehicles (Ford Mustang as well as other manufacturers, makes & models). All while enjoying a regular work schedule! You can be part of a great team performing fun work, with an opportunity to continue learning and growing your career.

• Strong, consistent hourly pay—no flat rate.
• Work on well-maintained fleets—no customer vehicles.
• Regular day shifts.
• Generous vacation, sick, and holiday PTO—off Christmas through New Year.
• 90% Employer-paid Health Insurance premiums for employee.
• Paid life insurance.
• Paid long-term disability insurance.
• Training opportunity.
• Uniform allotment.
• Annual bonus potential.

What you will do:

The Automotive Technician team is responsible for the maintenance and repair of Wheelhouse’ fleet of program and support vehicles, as well as small equipment. This team plays a crucial role in ensuring that our vehicles are safe, reliable, and performing at their best.

• Maintaining/repairing the various fleets of program and support vehicles, as well as small equipment.
• Troubleshoot, diagnose, and identify solutions to vehicle and equipment issues.
• Complete maintenance/repairs on engines, electrical systems, brakes, transmissions, clutches, tires, etc.
• Track parts, supplies, and/or time on any and all work performed.
• Utilize computer-based vehicle diagnostic software for repairs and procedures.
• Provide track-side support during programs as assigned.
• Develop and maintain a strong knowledge of Wheelhouse, its products and programs.
• Protect the moral, legal, and financial well-being of Wheelhouse.
• Continually work with other team members and departments for new and better ways of accomplishing work and results with an emphasis on safety, accountability, leadership, and guest service.
• Perform any other job duties as assigned by management.

Knowledge and Skills You Possess:

• 2–5 years’ experience as an automotive technician working in a fully functional mechanic shop.
• Computer-based diagnostic platforms—Ford Service Net and Ford IDS/FDRS background—are preferred.
• High School Graduate or Equivalent.
• Ability to interact well with customers and fellow team members.
• Strong verbal communication skills
• Ability to prioritize tasks in the most productive and/or appropriate manner.
• Ability to make quick, sound decisions based on facts.
• Problem-solving and creative thinking.
• Maintain a current forklift operator certificate.
• Proficient manual transmission operation.
• Graduate of the Ford Asset Program preferred, and/or other certifications preferred.

Expectations:

• Adhere to an event-driven work schedule—primarily Monday through Friday—with some evenings, weekends, and holidays required.
• Adhere to all company policies and procedures.
• Professionally represent the company in the community, industry organizations, and during events.
• Use proper and professional language in the workplace, when interfacing with guests or potential clients, and when representing the company in an official capacity.
• Be efficient with time management skills, allowing work to get done in a timely manner.
• Demonstrate an ability to perform quality work with no errors in a timely manner.
• Show respect for others.
• Maintain a positive attitude.
• Maintain a current valid driver’s license, a clean driving record, and pass background and drug screening.

Physical Demands:

• May be required to work long hours—in various weather conditions.
• Active, physical, on-the-go daily workflow.
• Must be able to lift up to 100 pounds unassisted.
• Moderate to high levels of stress may be associated with this position.

Language Skills:

• Must be able to communicate in English

Benefits:

• Paid Time Off
• 401(k) w/ matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee assistance program
• Employee discounts