Human Resources Generalist at Turnwell Mental Health Network Inc – Dallas, Texas

Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics.

The Human Resource Generalist is responsible for supporting day-to-day human resources operations with a strong focus on administrative accuracy, compliance, and reliability. This role requires a solid understanding of federal and state employment laws, strong attention to detail, and consistent follow-through.

While the position will partner with managers and business leaders to address employee relations and HR issues as needed, the role is largely administrative and operational in nature.

Note: This role is onsite in Dallas, Texas

Essential Duties & Responsibilities

• Detailed responsibilities include employee relations, leave management, HR Operations, Compliance, HRIS management, and onboarding.
• Support HR operations, including employee changes, compliance, HRIS management, and occasional recruitment and onboarding.
• Maintain accurate and up-to-date employee personnel files.
• Stay informed about trends, best practices, and regulatory changes in HR, talent management, and employment law.
• Ensure compliance with federal and state regulations, including Unemployment, Form I9, EEO, AAP, ADA, ACA, OSHA, FLSA, Wage and Hour, and FMLA requirements.
• Oversee internal audits of HR records, systems, and databases; monitor key HR metrics and generate reports.
• Review and update policies to ensure compliance with employment laws and regulations.
• Collaborate on tools and initiatives to enhance employee satisfaction and growth.
• Explain benefits programs to employees, address inquiries, and assist with the enrollment process.
• Handle additional tasks as assigned.

Qualifications & Experience

• Bachelor’s degree preferred with a minimum of 3 years of HR administrative experience
• Working knowledge of core HR functions including employee relations, onboarding, benefits, and compliance.
• Strong expertise in Tennessee employment law and HR compliance requirements.
• Proven ability to maintain strict confidentiality and handle sensitive information with discretion.
• Proficiency with HRIS systems and Microsoft Office. Experience with Workforce Now (ADP) is a plus.
• PHR or SHRM CP certification preferred.

Competencies

• Interpersonal Skills: Ability to resolve conflicts constructively, maintain confidentiality, and foster open communication.
• Communication: Strong verbal and written communication skills, including clarity in presentations and documentation.
• Teamwork: Promotes collaboration and team success while valuing diverse perspectives.
• Judgment: Makes informed decisions, includes relevant stakeholders, and exercises sound judgment.
• Professionalism: Maintains tact, composure, and respect in all interactions; follows through on commitments.
• Dependability: Demonstrates accountability, meets deadlines, and adjusts as needed to achieve goals.
• Initiative: Proactively seeks opportunities for growth and improvement.
• Curiosity and Adaptability: Embraces learning and adjusts perspectives to improve collaboration.
• Attention to Detail : Demonstrates accuracy, thoroughness, and consistency in work. Carefully reviews information, maintains precise records, and ensures tasks are completed correctly and in compliance with established standards.