Human Capital Coordinator at MRA Recruiting Services – West Allis, Wisconsin

Human Capital Coordinator
Lutheran Social Services
Location: West Allis, WI (Hybrid role)
Job Type: Full-Time
Department: Human Capital (HR)

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The Human Capital Coordinator provides advanced coordination and administrative support within the Human Capital (HR) department. This role manages complex processes including employee leaves of absence, disability programs, workers’ compensation, OSHA compliance, and reasonable accommodations. The Coordinator works closely with employees, leaders, and external partners while ensuring accuracy, compliance, and exceptional customer service.

Workers’ Compensation

• Administer all workers’ compensation processes.
• Gather injury/illness information and communicate with insurance carriers.
• Ensure compliance with laws and reporting requirements.
• Support return‑to‑work programs and participate in quarterly WC reviews.
• Provide suggestions for preventive measures after incident reviews.

Employee Leaves (FMLA, STD/LTD, Personal Leave)

• Administer all types of employee leaves and ensure compliance with state and federal regulations.
• Serve as main point of contact for employees requesting leave.
• Communicate leave status updates to managers and HC team.
• Coordinate with STD/LTD carriers and support employees with claim issues.

Reasonable Accommodations

• Facilitate the interactive process in partnership with HC Generalists.
• Manage forms, documentation, and timely completion.

OSHA & Safety

• Support workplace health and safety initiatives.
• Recommend improvements to reduce risks.
• Ensure appropriate safety training is completed.
• Assist with OSHA reporting and safety documentation.

Administrative & Project Support

• Serve as PowerDMS master administrator for HC documents.
• Create and update documents, spreadsheets, presentations, and mail merges.
• Support training and meeting scheduling.
• Maintain organized shared drive folders and templates.
• Assist with department‑wide projects and administrative needs.

Customer Service

• Provide excellent service to all internal and external stakeholders.
• Support continuous improvement and departmental collaboration.

• Strong administrative experience required; HR experience preferred.
• High school diploma required; Associate degree preferred.
• Proficiency in Microsoft Office Suite; experience with HR systems preferred.
• Strong organizational skills with high attention to detail.
• Ability to prioritize in a fast‑paced environment.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and work both independently and collaboratively.
• Strong critical thinking and problem‑solving abilities.

• Office environment with moderate noise levels.
• Frequent sitting, walking, standing, and computer use.
• Ability to lift up to 10 lbs occasionally.
• Occasional travel for meetings or events may be required.

Lutheran Social Services is an Equal Opportunity Employer (EOE)

High School Diploma/ GED or better in Liberal Arts.

Associate Degree or better in Human Services.

Driver's License

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Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.