Hampton Inn Houston Galleria Area - Front Desk Manager OEM in Houston, Texas at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Manager OEM!
At Aimbridge Hospitality, were all about creating standout guest experiencesand as our Front Desk Manager OEM, youll be leading the charge. Youll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. Youll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If youre a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to shine. Youll keep standards high, procedures smooth, and morale even higher.
- Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effectivewhether you're chatting with guests or coordinating with your team.
EDUCATION & EXPERIENCE
- 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Set in the charming Uptown Park district, this hotel near the Galleria in Houston was fully renovated November 2015 and is surrounded by shopping and dining. Travelers can treat clients or their significant other to an exceptional Houston Galleria area hotel stay and explore nearby attractions, including Reliant Park, downtown Houston, Texas Medical Center and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby. For guests on short weekend getaways or extensive business trips, our spacious hotel near the Galleria in Houston provides a microwave and refrigerator in every room, pull-out sofas, the choice of a walk-in shower or tub/shower combo, 42-inch LCD HDTVs, a spacious work area with complimentary Wifi, and Hamptons free hot breakfast. Ideal for meetings, our Houston Galleria hotel boardroom accommodates up to 10 people, while the Uptown Park banquet room provides an intimate venue for events of up to 80 seated guests.
Application deadline for Colorado positions: