Showroom Associate in Phoenix, Arizona at Lectric eBikes

Position: Showroom Associate

Department: Customer Service

Reports to: Jen Ho

Location(s): Utopia Office

The Role

Why Does Your Role Matter?

Lectric Ebikes LLC is a rapidly growing company in the electric bicycle industry, committed to delivering high-quality, affordable, and innovative e-bikes. We are dedicated to sustainability, customer satisfaction, and expanding the accessibility of electric transportation.

Retail Showroom Associate Responsibilities: (But not limited to)

• Greeting and welcoming customers into the store.

• Demonstrating extensive product knowledge.

• Provide/administer product demonstrations.

• Facilitate the test ride process.

• Ensure the customers' understanding of the product and risk.

• Help with the filing of safety documentation.

• Assist bike technicians with check-in of service appointments.

• Maintaining cleanliness of the showroom and building.

• Other duties as assigned.

Physical Demands:

• Must be able to lift 65lbs

• Walking/riding bikes outdoors

• Standing for extended periods

Compensation:

• $21/hour

• An annual bonus percentage that varies based on level of experience.

Benefits:

• Accrual of PTO per PTO policy

• Company paid holidays

• Health benefits: medical + dental (Blue Cross Blue Shield of AZ), vision (Unum)

• Company paid Life Insurance and Short-Term Disability (Unum) for employee only

• Voluntary Life Insurance available for dependents

• 401k participation (eligibility per plan summary) with company match

• Parental Leave

• Other company perks such as Bike to Work stipend, team lunches, etc…
  
  

EEO Statement

Lectric eBikes is an equal opportunity employer. Lectric eBikes expressly prohibits any form of unlawful employment discrimination, unlawful employment harassment, and unlawful employment retaliation. Lectric eBikes is committed to a policy of providing equal employment opportunities (“EEO”) to all employees and applicants for employment without regard to race, color, ethnicity, national origin, age, sex, gender identity, sexual orientation, religion, disability, pregnancy status, veteran status, genetic information, or any other characteristic protected by law. The terms of this EEO policy apply to all areas of employment, including but not limited to, hiring, placement, promotion, discipline, termination, transfer, leaves of absence, compensation, benefits, training, layoff, and rehire. Lectric eBikes will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. To request reasonable accommodation, contact the Human Resources department at hr@lectricebikes.com.

Any employees with questions or concerns about discrimination, harassment, or retaliation should immediately discuss the questions or concerns with the Director of HR or a member of the Executive Team. Lectric eBikes does not retaliate against employees who report in good faith unlawful discrimination, harassment, or retaliation.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager/supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

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