Delivery Dispatcher at Zero2One LLC – Hollywood, California

Dispatcher Job Description: $18/hr plus shared tips
Previous Expo or Fast Service Experience a Plus.
A Dispatcher serves as an intermediate between guests and BOH team. Food Dispatchers communicate orders and information between the Expo and Packers to the Guest, making sure that food and beverage is prepared and packed in the proper order, quickly, and presented to the guest as beautifully as possible.
The Dispatcher makes sure the orders are being dispatched to the correct guest in a timely and efficient manner, packed and served while it's warm and ready. Dispatchers are also in charge of the final presentation of the plate and completion of the order to the guest. The Dispatcher needs excellent communication and organizational skills.
Primary Responsibilities
• Receive complete orders from the Expo and Packers and deliver them to the correct guest.x
• Organize the guest flow and anticipate which orders will come first and to whom.
• Coordinate and communicate between the back of house staff to ensure timely and accurate delivery of dishes.
• Ensure that all dishes meet the highest quality and presentation standards before they are served
• Assist in managing order flow and timing to provide an exceptional dining experience.
• Maintain a clean and organized station.
• Monitor and ensure we are meeting Health and Safety standards.
• Help front and back of house employees to accommodate our guests with any special requests to enhance their dining experience.
Skills
• Excellent organizational and multitasking skills.
• Experience in a kitchen or fine dining service environment is preferred.
• Strong customer service skills with a focus on hospitality.
• Knowledge of food safety practices and proper food handling techniques.
• Ability to work well under pressure in a fast-paced setting.
• Excellent communication skills, both verbal and written.
• Familiarity with restaurant operations, including banquets and catering services, is a plus.
• New Restaurant Opening experience is a plus!
• Familiarity with KDS systems preferred.